G2A.COM is the worlds largest marketplace for digital entertainment. On our platform, over 30 million people from 180 countries have already purchased more than 100 million digital items. Why? Sellers from all over the world present a rich offering of over 75,000 digital codes for games, software, gift cards, subscriptions, DLCs, in-game items, and various digital entertainment. We are a safe marketplace, where sellers guarantee instant delivery.
What else sets us apart? G2A.COM is a place co-created by a team of 400 exceptional experts representing 12 nationalities. Most of us work in a hybrid model, some remotely, or on-site in a chosen location. Our R&D center is in Rzeszow, we also have offices in Warsaw and Krakow. The companys main headquarters are in Hong Kong, with the central office in Amsterdam.
We address each other by our first name, we are supportive, and we share knowledge. We operate based on DEI values – Diversity, Equity, and Inclusion and provide extensive development opportunities – in 2023 over 180 development and wellbeing events. We work in a dynamically changing environment, continuously implementing and utilizing the latest technologies such as artificial intelligence (AI), augmented reality (AR), and specialized cybersecurity solutions.
We regularly check job satisfaction. According to the latest survey, as many as 88% of us are satisfied with work-life balance, 93% appreciate teamwork, and 83% value managerial support. The average tenure at G2A.COM is an impressive 5 years. This is simply a place where people want to be.
By joining us, you will have the opportunity to collaborate and create projects with international brands such as Google, PayPal, Amazon, VISA, Mastercard, PayU, EY, Synerise, Modivo, Empik, and Microsoft. We think and act globally, and in our daily work, we are guided by analysis and data, although intuition and experience-based insights are also considered a significant asset. We invite you to join us on the journey of co-creating Gate2Adventure – the gateway to the world of digital entertainment.
We’re waiting for you!
Do you want to manage crisis situations with determination and effectiveness? Do you have the ability to respond quickly, manage crises, and have excellent communication skills? We are looking for you!
Join the global marketplace as an Incident Manager to manage the stability of systems and the smoothness of processes and operations. By working with diverse teams in a dynamically developing business environment, you will gain valuable professional experience, develop managerial competencies, and communication and negotiation skills. In addition, being part of the global marketplace, you will have access to educational and training resources that will support your professional development, enabling you to expand your knowledge in the technological and business areas.
Your role will be to monitor the work of teams dealing with incident resolution. Your responsibilities will also include analyzing the causes of incidents and implementing effective preventive measures. You will also be responsible for promoting good practices in event reporting and cooperation with product teams in a DevOps environment, promoting effective communication and synergistic action.
Your responsibilities:
You’re a perfect match for the role if you:
Additional advantages:
Why joining us worth it: