Our client works at the heart of the global travel industry and provides the technology that keeps the travel sector moving. We"re currently expanding our team responsible for Cytric Travel Implementations. We"re seeking a Project Manager who will have a key role in managing the implementation of Cytric for global customers.

Project information:

• Industry: Travel technology
• Type of project: managing Cytric Travel end-to-end implementations, migration projects, implementation consulting and support
• Office location: Warsaw (Wola)
• Remote work: yes, 100% remote
• Project language: English
• Project length: permanent
• Assignment start date: 09.2024 or later

Project scope:

• Manage implementation of Cytric Travel solution for global customers
• Analyze customer systems and service requirements, build processes to accommodate requirements with product capabilities
• Oversee technical operations and coordinate delivery teams to ensure efficient integration into client software ecosystem and infrastructure
• Define project methodology, goals, objectives, resource planning and budgeting
• Define project governance, roles and responsibilities and determine deliverables per project phase
• Design scheduled phases/timelines for large projects of online travel technologies
• Define project scope and configuration document that reflects customer requirements
• Lead client-facing project communication; liaise with external and internal stakeholders
• Monitor and evaluate project performance to identify areas of improvement
• Identify and mitigate key risks and issues impacting delivery and customer satisfaction
• Provide detailed project status updates and generate regular reports to stakeholders
• Monitor project budget and resource allocation
• Act as a Subject matter expert and product technical support to pre-sales, sales and marketing teams

Competence demands:

• University degree in Tourism, Project Management, Business or IT
• Experience working as a Project Manager/ Coordinator, preferably in the travel industry
• Knowledge of methods and procedures used during the software development process
• Valid expertise in the business travel industry, ideally in Travel Management Company
• Knowledge of GDS systems, preferably Amadeus GDS
• Experience working with Online Booking Tools, most preferably Cytric Travel
• Ability to manage the different phases of a project, following the company"s methodology and using standard project management tools: Project organization, Project Initiation, Planning, estimating and scheduling, Executing, Monitoring and controlling, Risk management, Project Closing
• Fluent English - min. B2

We offer:

• Long-term cooperation based on an employment contract or B2B
• Private medical care with dental care (covering 70% of costs) + rehabilitation package. Family package option possible
• Multisport card (also for an accompanying person)
• Life insurance
• Internal and external trainings
• Possibility to work 100% remotely

Cyclad Sp. z o.o.

In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting-edge technologies that shape the world of the future.