Overview
Join to apply for the Hungarian VIP Account Manager (Warsaw) role at BrainRocket.
BrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don’t follow formats. We shape them. We build what works, launch it fast, and make sure it hits.
Role
We are looking for a Hungarian VIP Account Manager who will be responsible for retention of VIP customers and increase of their lifetime value.
Working conditions
Working Hours: between 8am and 2am - 5 days out of 7, including 2 weekends per month
Work setup: on-site
Requirements
- Proficiency in English and Hungarian, both written and spoken
- Proactive person with good support/sales skills
- Strong communication and negotiation skills
- Previous experience will be considered as an advantage
Duties and Responsibilities
- Being able to search and find solutions to customers’ issues
- Able to analyse customers’ behaviour and keep a personalised relationship with VIP clients, therefore meeting their needs
- Monitor customers’ performance & behaviour in order to evaluate bonus crediting
- Ensure that products’ compliance is being followed according to relevant regulations
- Previous experience as a Sales agent will be considered as an advantage
We offer excellent benefits
- Official employment and full medical insurance
- Competitive salary and attractive bonus scheme
- Working in a dynamic International company
- Birthday celebration present
- Ability for career and professional growth within the company
- Sportscard (Multisport) - partly covered & team-building events and activities
- Sunny, spacious office
- Wedding and newborn gifts
- Time for proper rest and 20-26 working days of annual vacation, maternity leave support
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