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HR Processes and Systems SME, Business Process and System Support Miejsce pracy: Kraków Technologies we use Expected Microsoft Excel Optional SAP Your responsibilities You could be our next HR Processes and Systems SME, shaping how global HR processes are delivered through SAP SuccessFactors (PeoplePoint). If you enjoy working at the intersection of HR, IT, and data - solving complex system challenges end to end, this role is built for you. If it sounds like you, why don’t you join Lundbeck in Krakow, a certified Great Place to Work in, and get your brain in the game? As an HR Processes and Systems SME, you will play a key role in configuring, running, and continuously improving our global HR platforms, primarily SAP SuccessFactors (PeoplePoint). You will translate HR business needs into robust system solutions, ensure high data quality, and support critical global HR processes. You will also contribute to system testing and training, process improvements, as well as data reporting and analytics. In this role, you will provide second-level technical support, assist the business in resolving system and process exceptions, manage changes and documentation, and work closely with senior colleagues and your team manager to deliver stable, high-quality HR system operations. You will join Business Process and System Support (BPSS), part of IT Business Support Services, based in GBS Krakow. BPSS is a global SAP platform team supporting Finance, Procurement, and HR systems. We work closely with Finance, HR, IT, Global Process Owners, and vendors, focusing on clear ownership, strong governance, and high-quality delivery. Our culture values accountability, collaboration, and pragmatic problem-solving - while maintaining a supportive and informal team atmosphere. Our requirements Minimum 2 years of experience administering or supporting HR systems (preferably SAP SuccessFactors). Solid experience in designing, delivering, or improving HR processes. Strong understanding of HR data structures, integrations, and reporting. Experience working with incidents, changes, and system release. Very good Excel skills. Fluent English. Analytical and investigative mindset, with the ability to connect system behaviour with business processes. Strong sense of ownership, proactive approach to improvements, and comfort working independently. Ability to confidently collaborate with and challenge stakeholders at different levels of the organization. What we offer Lundbeck offers an energizing and inspiring workplace that will allow you to have a visible impact on how things are done. We encourage an open dialogue and collaborative culture - a must to successfully bring our treatments to the people who need them. We offer a mix of exciting tasks and numerous development opportunities that are balanced with initiatives and programs focused on our employees’ well-being. Highlights of selected benefits: • Flexible working arrangements (flexible weekly and daily schedules) • Cafeteria program • Unique recognition system • Holiday bonus for when you’re out of the office • Comfortable and modern office with well-equipped relax rooms • Robust integration and event framework • Private healthcare and life insurance • Employee capital plans (retirement saving system) Benefits private medical care sharing the costs of professional training & courses life insurance flexible working time integration events retirement pension plan parking space for employees extra social benefits opportunity to obtain permits and licenses development and career growth programs Apply now Can you see yourself in this role? We want to hear from you. Does this sound like your dream job, but you’re not sure if you meet all the requirements? We still want to hear from you! Upload your CV via the Apply button. - No separate cover letter is needed. - We ask you not to include a photo or personal information that does not relate to your professional experience. We need every brain in the game – and that includes all brains and the different perspectives we all bring to the table. At Lundbeck, we embrace the uniqueness of each employee, and we are committed to building a workforce that is as diverse as the people we serve. Lundbeck GBS Kraków Lundbeck Group Business Services Krakow (GBS Krakow) is a strategic part of Lundbeck, a global pharmaceutical company based in Copenhagen, specialized in brain diseases. We are dedicated to advancing brain health and transforming lives through innovative neuroscience. At Lundbeck, our most important contribution is easing the burden of the millions of people living with brain disorders. Whether it is migraine, depression, or other brain disorders, patients, their careers, and society as a whole depend on us. Through cutting edge science and strong partnerships, we develop and market some of the world’s leading treatments, expanding into neuro-specialty and neuro-rare from our strong legacy within psychiatry and neurology. In Krakow, we contribute to this mission by delivering best-in-class operations and advice to the Lundbeck Group in the areas of Accounting to Reporting, Procurement & Finance Operations, IT & Business Process and System Support, People Services, Legal, Compliance & Sustainability, as well as Service Excellence & Innovation Department.