Entity

Air Liquide Europe Business Services (ALEBS) was created in 2019 in Lisbon, Portugal with the mandate to provide financial services for Air Liquide European entities. In the space of 4 years, it has expanded to over 400 employees based in 3 office locations: Lisbon, Tomar and Guarda. The geographical scope was extended to include, besides the European affiliates also entities located in Africa, Middle-East and India, and the operational scope was extended and includes today not just Finance, but also Human Resources.

Missions & Responsibilities

The Global Business Services (GBS) HR Process Optimization Lead has a strategic role in supporting the GBS HR Global Process Owner and is a key resource in the overall design, implementation, and continuous improvement of key HR processes.

This role drives process standardization, automation, and innovation, ensuring alignment with organizational goals and delivering exceptional employee experiences.

The Process Owner acts as a subject matter expert, owning the technology roadmap for the functional area and leading cross-functional collaboration to achieve impactful business outcomes.

Key Responsibilities

Process Design and Development

• Analyze existing HR processes to identify areas for improvement.
• Design and document new or revised HR processes, including workflows, procedures, and controls.
• Ensure processes are aligned with best practices and legal requirements.

Process Implementation and Management

• Lead the implementation of new or revised HR processes, including communication, training, and change management.
• Monitor process performance and identify areas for optimization.
• Maintain process documentation and ensure it is up-to-date.

Process Improvement and Optimization

• Identify and implement process improvement initiatives to enhance efficiency and effectiveness.
• Utilize data and metrics to track process performance and identify trends.
• Conduct regular process reviews and audits to ensure compliance and effectiveness.
• Continuously seeks business opportunities for further development and enhancement of services and process scope of Business Services and manages the respective idea portfolio, reduces process fragmentation.

Stakeholder Management

• Collaborate with HR team members, managers, and employees to ensure process alignment and adoption.
• Act as a liaison between HR and other departments regarding HR process-related matters.
• Communicate process changes and updates to stakeholders.

Technology and Systems

• Work with HR technology teams to ensure HR systems support process requirements.
• Identify and recommend technology solutions to automate and improve HR processes.
• Ensure data integrity and accuracy within HR systems.

Compliance and Risk Management

• Ensure HR processes comply with all applicable laws and regulations.
• Identify and mitigate process-related risks.
• Maintain accurate records and documentation for audits and compliance purposes.

Training and Development

• Develop and deliver training programs for HR staff and managers on HR processes.
• Provide ongoing support and guidance to ensure process adherence.

Open to candidates based in Lisbon, Krakow, or Budapest.

Profile & Competencies

• Bachelors degree in Human Resources, Business Administration, or a related field.
• 4-5 years of experience in HR, with a focus on process improvement and management.
• Strong understanding of HR principles, practices, and regulations.
• Experience with HR technology and systems (e.g., HRIS, applicant tracking systems).
• Excellent analytical, problem-solving, and communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong project management skills and knowledge of change management principles.
• Process improvement certifications (e.g., Lean Six Sigma) are a plus.
• Ability to maintain confidentiality.
• English mandatory.