Informacje o stanowisku

HR Customer Specialist with Dutch and English– Remote in Poland

Location: Poland

Type of Contract: Contract of Employment

Remote Work

Role Overview:

As a Customer Advisor with Dutch and English, you will support employees of our clients by answering HR-related queries and providing guidance on HR procedures and employment benefits. You will handle inquiries via phone, webchat, or other communication channels. Topics include salary, pay-slips, onboarding, leave of absence, overtime, and more.

Key Responsibilities:

- Provide support for employees HR-related questions.

- Explain how to use online HR systems.

- Investigate and resolve complex cases.

Requirements:

- Language Skills: Excellent Dutch (C1 minimum) and English (C1 minimum).

- Experience: Previous customer service experience is a plus, but not required.

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