“Greater Chemistry – between People and Planet” – it is our Purpose which leads company’s Strategy:

• We are shaping the future with our customers.
• We are accelerating innovation.
• We are leading the transition towards sustainability.
• We are building a culture of possibilities.

By joining us, you create an actual impact on sustainability, innovation, relations with the customers and development of your own career.

Currently, we are looking for a person specialized in HR processes and speaking Spanish or French to join our HR Services EMEA team. On this position, you will be responsible for processing HR related tickets and work closely with Clariant Employees.

What will you be doing?

• Handle employee inquiries and requests and execute them in priority order.
• Process daily HR transactions while maintaining accurate records and ensuring compliance with established procedures.
• Probe cases to determine root cause of the issue or question to provide accurate answers.
• Actively contribute to delivering, maintaining and improving HR services, procedures and processes.
• Understand and utilize HR systems including Employee Portal/ Self Service, Knowledge base and Case Management.
• Ensure consistent application of HR policies and state, federal, and/or country laws and practices.

What are we looking for?

• Minimum 2 years of experience in the field of personnel administration, call centers or HR administration in Shared Service Center environment.
• Master or Bachelor in Business Administration, HR, Finance, Economics, or related areas.
• Knowledge of HR functions, processes, and operations.
• Ability to work effectively in a fast-paced, self-directed team-based environment subject to changing priorities and short deadlines.
• Strong customer service skills including ability to diffuse challenging situations.
• Skills to prioritize workload and provide timely follow-up and resolution.
• Strong attention to detail with problem solving skills.
• Working with customers: Spanish or French min. B2 level required

What’s in it for you?

• Possibility to work in a Top Employer 2024 certified company.
• A rewarding challenge to further develop your skills in a professional work environment.
• An opportunity to be a part of the team with great enthusiasm for the business and for delivering top class services.
• Career development within our organization.
• Relocation packages.
• Internal and external trainings.
• Benefits such as sport card (Multisport), private health care, additional life insurance.
• Language courses.
• Performance related yearly bonus.
• Broad range of initiatives provided by Social Team (cultural, sporty, loan found, various contest, occasional bonuses etc.).
• Discount card for the various restaurants.
• Integrational team events.
• Possibility to participate in the charity activities.
• Excellent working conditions in Monopolis complex in Lodz (wheelchair accessible workplace).

Clariant is a Swiss-based global specialty chemicals company, which is concentrated and developed in three business units: Care Chemicals, Catalysts and Adsorbents & Additives. Our purpose as a company is reflected in our tagline