Job Title
HR Advisor with Bulgarian (f/m) – Woodward, Inc.
What You Will Do
- Utilize case management system to document and respond to member inquiries in a professional, sensitive, and customer-focused manner, providing timely and accurate information, clarifying issues, researching answers, escalating unresolved problems, and following through to ensure that each case is fully resolved in accordance with service level agreements.
- Support life‑cycle management of members from recruiting and onboarding processes through termination. This may include interview scheduling, background checks, file maintenance, and leave administration.
- Update knowledge articles in coordination with Process Owner.
- Escalate issues related to compliance to Senior Advisor or Manager.
- Collaborate with team members on process improvements.
What You Will Need
- Ability to communicate effectively with employees, managers, and other stakeholders, presenting information in a clear and concise manner.
- Ability to research and learn, asking questions or escalating when there is uncertainty.
- Attention to detail to ensure accuracy and compliance in HR inquiries and resolutions.
- Ability to build relationships and work effectively with employees, managers, and stakeholders.
- Time‑management skills to meet deadlines and achieve goals.
- Clear and concise writing for updating knowledge articles.
- Commitment to continuously improve HR service delivery and provide excellent customer service.
- Proficiency in Bulgarian, both written and spoken, to manage inquiries effectively.
- Fluency in Polish and English, verbal and written.
What You Will Gain
- Salary range from 6,500 to 10,000 PLN gross, depending on experience.
- Advancement opportunities in an international team.
- A comprehensive rewards package including private health insurance, life & accidental insurance.
- Multisport package.
- Meal vouchers.
- Company performance bonus program.
- Work‑life balance with semi‑flexible working time.
- PPK: Woodward offers payment to your PPK account up to 4% of your compensation depending on seniority.
- Hybrid work model.
- Educational support.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Human Resources
Location
Cracow, Małopolskie, Poland