This job is with Hitachi Digital Services, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Our CompanyHitachi Digital is the fastest-growing division of Hitachi Group, leading digital transformation. We are key to the companys strategy to become a global player in digital transformation. Our group includes GlobalLogic, Hitachi Digital Services, and Hitachi Vantara, offering full support across the digital lifecycle. We combine domain knowledge with digital capabilities to create real-world impact for customers and society. We value diverse experiences, perspectives, and passion – you dont need to meet every requirement to apply.

The TeamThis role is based in Poland, Krakow. It involves supporting local HR processes and remotely handling offboarding, leave management, and employee lifecycle changes across the EMEA region. You will work in a cross‑country setup, collaborating virtually with HR teams in various countries.

Position purpose

• Focus on employee experience and operational excellence.
• Build relationships across functions to ensure high‑quality service.
• Administer employee benefits programs (medical, dental, vision, life insurance, pension plan, etc.).
• Respond to employee inquiries regarding benefit eligibility and policy interpretation.
• Process new hire enrollments, life event changes, and terminations.
• Collaborate with payroll, GPS Centers, and vendors to resolve discrepancies.
• Support annual open enrollment activities (communications and reporting).
• Verify benefit invoices for accuracy before payment submission.
• Ensure compliance with internal policies and local labor laws.
• Generate reports for audit purposes.
• Monitor payroll deadlines and prevent post‑deadline adjustments.
• Prepare reports on absence trends, PTO accrual, time tracking, and utilization.
• Update Knowledge Base articles and process documentation.
• Contribute to continuous improvement initiatives within GPS Team.
• Review and reconcile vendor invoices for accuracy.
• Participate in HR projects to standardize and improve processes.
• Identify opportunities for automation and efficiency improvements.

Key stakeholders

• GPS Centers
• HRBP
• TR
• Payroll
• Vendors

Competencies Required

• Bachelors degree in HR, Business Administration, or related field (or equivalent experience).
• Experience in employee benefits administration, preferably in shared services or corporate HR.
• Customer Focus – strong service‑oriented mindset.
• Continuous Improvement – proactive approach to process enhancements.
• Discretion & Confidentiality – ability to handle sensitive information.
• Operational Excellence – organizational skills and attention to detail.
• Team Player – collaborate effectively in a geographically dispersed team.
• Analytical Thinking – ability to interpret complex data and trends.
• Problem‑Solving – provide practical, compliant solutions.
• Time Management & Planning – prioritize tasks and meet deadlines.
• Communication & Interpersonal Skills – excellent English (upper‑intermediate).
• Technical Proficiency – MS Office (Excel, PowerPoint), HRIS systems (Workday, SAP SuccessFactors, Oracle HR) is a plus.

About Us

We are a global team of 1,000 experts delivering Social Innovation through the One Hitachi initiative. We combine 110 years of innovation with shaping the digital future. At Hitachi Digital, youre part of a tradition of excellence and a community creating a digital future.

Fostering innovation through diverse perspectives

Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.

We are committed to building an inclusive culture based on mutual respect and merit‑based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.

How We Look After You

We help take care of your today and tomorrow with industry‑leading benefits, support, and services that look after your holistic health and wellbeing. Were also champions of life balance and offer flexible arrangements that work for you (role and location dependent). Were always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, youll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.