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HelpDesk Engineer
  • Poznań
HelpDesk Engineer
Poznań, Poznań, Greater Poland Voivodeship, Polska
VISEVEN POLAND sp. z o.o.
16. 12. 2025
Informacje o stanowisku

technologies-expected :


  • Linux
  • MacOS
  • Microsoft IIS

about-project :


  • Viseven is seeking a HelpDesk Engineer for flexible freelance cooperation (85-100 hours/month) to support our Poznan office. On-site presence is required roughly twice a week whenever offline or hardware-related tasks arise.

responsibilities :


  • Installation, configuration, OS support of Windows, Linux, macOS with iOS tablets and phones.
  • Ability to installing the required software.
  • Support of IP telephony hardware configuration (IP-telephony, laptops, smartphones).
  • Repair of PCs and laptops (assembly of computers, diagnostics, replacement, disassembly/assembly of laptops for cleaning, testing).
  • Local network laying, configuration, maintenance.
  • Users workplace preparation.
  • Ability to manage users accounts (creation, deletion, modification).
  • Setting office equipment (printing, scanning, etc.).
  • Local and remote support to users from different locations.
  • Selection and ordering of hardware and components, their installation and configuration.
  • Consulting and training of users.

requirements-expected :


  • 1+ y. of commercial experience.
  • Windows Server setup, understanding forest architecture, AD, DNS, RDP.
  • Azure Settings, Azure AD.
  • Knowledge of postal services.
  • Excellent knowledge of PC components, understanding of compatibility, and optimization.
  • Ability to work with logs, debug error report.
  • Troubleshooting at the software level.
  • Working in a UNIX shell, basic commands.
  • Working in CMD WIndows, basic commands.
  • Knowledge of ip telephony.
  • Working with ACS at the administrator level.
  • Polish - Upper-Intermediate or higher.
  • English - Intermediate or higher.
  • Ukrainian will be a plus.

offered :


  • B2B cooperation.
  • Paid Time Off: 9 business days per year.
  • Sick Leave:
  • Non-documented: 2 business days per year.
  • Documented: 10 business days per year.
  • Medical Insurance: Comprehensive coverage.
  • Corporate equipment or compensation for using personal equipment.

  • Praca Poznań
  • Poznań - Oferty pracy w okolicznych lokalizacjach


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