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Helpdesk Administrator EPM
  • Warsaw
Helpdesk Administrator EPM
Warszawa, Warsaw, Masovian Voivodeship, Polska
MEDISON PHARMA SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
12. 6. 2025
Informacje o stanowisku

responsibilities :


  • Answering a wide range of technical IT issues.
  • Managing a high level of permissions of organization’s platforms such Office365 and others platforms and systems.
  • Offering technology solutions to end users in all IT aspects (i.e. Windows 10/11, Operating system, antivirus, printers, security systems etc.)
  • Provide Day to day support and response to service incidents
  • Diagnose and resolve IT technical issues involving internet connectivity
  • Providing support for the entire organization (both locally and Remotely)
  • Responsible for reporting adverse events to the third-party PV service provider in a timely manner
  • Tracking and managing IT equipment inventory (including Purchase orders)

requirements-expected :


  • 2-4 years of business experience as a PC-Technician or IT Help-Desk
  • Extensive knowledge of Win10/11 system
  • Extensive Knowledge of Office 365 platforms, including troubleshooting
  • Service oriented approach
  • Professional proficiency in English

benefits :


  • sharing the costs of sports activities
  • private medical care
  • remote work opportunities
  • integration events

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