A Technical Representative (Tech Rep, also referred to as Functional User Rep or Business System Engineer) represents operations towards IT, and IT towards the operations assuring operational requirements are supported by our UPS IT systems while safeguarding operational requirements follow global IT standards.
responsibilities :
As a Technical Representative (Tech Rep, also referred to as Functional User Rep or Business System Engineer) you possess strong analytical and business process modelling skills, and you can propose, test, and implement Healthcare supply chain solutions in our Warehouse Management systems and Shipping Applications
You will receive extensive training on these applications and be trained on healthcare process compliance
You will be supporting the analysis, design, configuration, testing, and deployment of UPS Next Generation global order- and warehouse-management system (project name Helix).
You will be part of a cross-functional team supporting the migration of existing UPS healthcare clients to the Helix platform
We expect a high level of autonomy in the projects you work on, in which you work closely together with our clients, Tech Reps for other UPS applications, Industrial Engineering, IT, QA, Operations and Project Management. You will be working for the UPS Healthcare global business unit. For more information on UPS Healthcare please visit our website
requirements-expected :
Education: Preferably a Bachelor’s in Business Administration, Industrial Engineering, Supply Chain Management, Information Technology or related engineering
Advanced level of English proficiency
Experience with requirements engineering, functional and user acceptance testing and process modeling
Experience: At least 1+ years in a role as industrial engineer, analyst, or consultant in a supply chain management environment. Experience in Healthcare Logistics is a big plus
Competencies: strong knowledge of operational methods and procedures in a supply chain management environment and knowledge of SCM systems (OMS, WMS, TMS)
The ability to determine and review various solutions and translate them into business requirement documents (required)
Strong communication and presentation skills
Willingness and ability to travel (required)
Knowledge: excellent working knowledge of MS Word, Excel, PowerPoint. MS Visio experience is preferred as well. SQL and MS Access knowledge preferred
offered :
Excellent onboarding and ongoing training
Professional growth (technical and business process knowledge)
Plenty of opportunities to progress and grow thanks to our ‘promotion from within policy’
Participation to interesting and cross functional projects
Exposure to innovation and initiatives
International environment and career opportunities
