Our partnership ecosystem is at a turning point. We’ve built a strong base with thousands of affiliates and a handful of key integrations, but now we’re aiming higher: deeper relationships, bigger players, better deals and a program that fuels real growth - for us and our partners. You’ll lead the charge, steering two teams to acquire strategic partners and ensure they thrive on our platform. This isn’t just about numbers - it’s about transforming how we currently work with partners, from affiliate-driven wins to a mature, relationship-based engine.
You’ll report directly to a Chief Growth Officer, with the freedom to set the vision and the support to make it happen.
Important: We-u2019re specifically looking for someone with proven experience building and managing strategic partnerships in the United States. You-u2019ve operated in the U.S. ecosystem, understand its partner dynamics, and know how to unlock growth in that market.
Tasks
Here-u2019s what you-u2019ll be up to:
- Define and drive our partnership strategy – decide who we target, how we win them, and where we take this ecosystem next.
- Lead two teams: Partnership Acquisition (hunting for new partners) and Partnership Program (making them successful), ensuring both deliver results.
- Shift our focus from affiliate-reliant growth to strategic, relationship-driven partnerships that unlock bigger deals and deeper integrations.
- Own the metrics that matter- revenue from partnerships, customer growth, and adoption of APIs and apps built by partners.
- Partner with our Marketplace and Growth teams to distribute apps, boost API usage, and equip partners with tools and knowledge to succeed.
- Build a thriving community think events, activations, and offline efforts to bring our ecosystem to life.
- Navigate ambiguity - help us pinpoint the ideal partner profiles (affiliates, solution partners, engineers, tech providers, and beyond) and chart the path forward.
Requirements
Who You Are:
- You have direct experience building partnerships in the USA market
nd you understand its nuances, expectations, and what drives success there - You’ve led partnerships at a SaaS or tech company, ideally scaling a program from early wins to a mature ecosystem.
- You’ve operated at scale .g., thousands of partners, millions in revenue, or ecosystems with global reach - and know how to manage complexity without losing focus.
- You’re a strategist omfortable transforming an affiliate-based model into a relationship-driven powerhouse.
- You’re metrics-driven .g., revenue, customer growth, and adoption rates are your language, and you know how to move them.
- You’ve got experience with diverse partner types ngineers, solution partners, VARs, or integrators - and can spot the right opportunities.
- You’re a leader who inspires teams, builds trust with partners, and collaborates across departments to get results.
- You excel at turning vision into reality - crafting clear plans and guiding your teams to deliver with precision and pace.
- You thrive in a fast-moving environment and bring clarity to complex challenges - bonus if you’ve activated communities offline too.
Benefits
How we work
We’re a hybrid team remote when it makes sense, onsite when it matters most.
Once per quarter, your whole team spends 5 working days together at our Wroc e5aw office time for focused execution, unblocking work, and driving key outcomes.
Our office is open year-round
rop by anytime.
Benefits
We don-u2019t want you to worry about all the basic benefits - like a Multisport card, private health care, or a home office equipment budget.
What we really want you to feel and what we believe in is that the real benefits come from the culture we’ve built.
With a hybrid work model, unlimited paid days off and sick days policy, an environment focused on outcomes instead of worked hours, and people dedicated to their work, you-u2019ll find a workplace where you can thrive.
And here’s the icing on the cake: you-u2019ll have the opportunity to work with the makers behind all Text products: LiveChat, ChatBot, HelpDesk, KnowledgeBase, OpenWidget.
Are you feeling like this might be a great place to consider working for? We feel it too ;) Join us and apply.