Informacje o stanowisku

Salary: £45,000 - 45,000 per year

• Proven ownership of workplace IT / end-user computing for an organization of similar scale/complexity
• Deep, hands-on experience with Microsoft Intune (Windows + macOS)
• Hands-on experience with Microsoft Entra ID (Azure AD) identity and access management
• Knowledge of modern provisioning (e.g., Windows Autopilot) and policy-driven configuration
• Experience in macOS fleet management (via Intune, and ideally Apple Business Manager; Jamf experience is a plus)
• Strong endpoint + identity security fundamentals: MFA/SSO, conditional access concepts, least privilege, encryption, patch discipline, EDR operations
• A service-operations mindset: ticketing hygiene, SLAs, root-cause thinking, documentation, and continuous improvement
• Familiarity with Microsoft Defender for Endpoint / broader Microsoft security stack experience (nice-to-have)
• Understanding of SCIM provisioning/automation across common SaaS tools (nice-to-have)
• Experience in maturing access governance: access reviews, privileged access, break-glass processes (nice-to-have)
• Knowledge of ITIL-aligned practices (pragmatic, not bureaucratic) (nice-to-have)

• Run the function that ensures every team member can work securely and efficiently across Windows and macOS
• Own central device management, Azure/Microsoft 365 identity, and permissions governance
• Manage workplace devices: provisioning, configuration, patching, compliance
• Ensure endpoint security posture: encryption, EDR health, secure baselines, remediation workflows
• Oversee device lifecycle: procurement, asset management, replacement, secure wipe/disposal
• Own Joiner/Mover/Leaver workflows from request to delivered access to verified removal
• Handle user lifecycle and group/role management in Microsoft Entra ID (Azure AD)
• Manage repo access, folder access, and SaaS permissions (least privilege, auditable access)
• Implement strong offboarding controls: fast disablement, session revocation, device lock/wipe where needed
• Run a high-quality ticket desk: triage, escalation, comms, and measurable SLAs
• Build documentation, self-service, and standard request pathways
• Manage vendor and license management (Microsoft 365 and endpoint tooling)
• Implement operational security controls in collaboration with the CISO
• Support audit readiness and incident response for endpoint and identity domains

• Azure
• Support
• ITIL
• macOS
• Microsoft 365
• Microsoft Intune
• Security
• Windows
• Office 365
• Cloud
• DevOps

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At Adappt, we are a UK-based global technology company with over 200 specialists, dedicated to delivering mission-critical systems for some of the worlds most demanding organizations. Known for our commitment to delivering quiet excellence, we strive to make every project a pleasant experience without compromising on reliability or security. We are hiring a Head of IT to lead our workplace technology and identity & access operations. This full-time role offers the opportunity to work remotely while having meaningful overlap with UK hours. You will be part of a high-trust environment where talented individuals come together to create a best-in-class workplace IT function, complete with competitive salary and standard benefits.

last updated 6 week of 2026