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HCP Onboarding Specialist | Enterprise Managed Services
  • Gdańsk
HCP Onboarding Specialist | Enterprise Managed Services
Gdańsk, Gdańsk, Pomeranian Voivodeship, Polska
PwC
13. 1. 2026
Informacje o stanowisku

HCP Onboarding Specialist | Enterprise Managed Services

Miejsce pracy: Gdańsk

Your responsibilities

  • Initiate HCP/expert profile creation in Reltio or similar master data management system, ensuring all required data fields are complete and accurate,
  • Support HCPs through portal onboarding via email and outreach, assisting with registration, profile setup, and troubleshooting,
  • Perform due diligence activities including Conflict of Interest (COI) reviews, license verification checks and debarment/exclusion screening,
  • Conduct Fair Market Value (FMV) tiering tasks in Interactions Hub (iHub), confirming alignment to defined parameters,
  • Document exceptions and maintain thorough records for audit readiness and transparency reporting,
  • Collaborate with business owners, compliance, and legal teams to confirm onboarding consistency and issue resolution.

Our requirements

  • 1–4 years of experience in HCP engagement operations, compliance, or medical affairs support,
  • Working knowledge of Reltio, Veeva, Interactions Hub, or similar CRM/HCP engagement systems,
  • Familiarity with FMV tiering, COI management, license verification and debarment/exclusion screening processes,
  • High attention to detail, data accuracy, and ability to manage multiple onboarding cases simultaneously,
  • Excellent written and verbal communication with internal teams and external HCPs,
  • Strong organizational and time management skills with a focus on throughput and compliance.

Optional

  • Exposure to onboarding tool enhancements or automation initiatives.

What we offer

  • Work flexibility – hybrid working model (2 days on-site, 3 days remote), flexible start of the day, workation, sabbatical leave,
  • Development and upskilling – our full support during onboarding process, mentoring from experienced colleagues, training sessions, workshops, certification co/financed by PwC and conversations with native speaker,
  • Wide medical and well-being program – a medical care package (incl. freedom of treatment, physiotherapy, discounts on dental care), coaching, mindfulness sessions, psychological support, education through dedicated webinars and workshops, financial and legal advice,
  • Possibility to create your individual benefits package (a.o. lunch pass, insurance packages, concierge, veterinary package for a pet, massages) and access to a cafeteria – vouchers, discounts on IT equipment and car purchase,
  • 3 paid hours for volunteering per month,
  • Additional paid Birthday Day off,
  • And when you start enjoying PwC as much as we do, you may recommend your friend to work with us.

Benefits

  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of professional training & courses
  • life insurance
  • employee referral program
  • Employee Assistance Program
  • birthday day off
  • additional benefits e.g. medical pet care, lunch pass
  • flexible working time possible

Recruitment stages

  • Submit your resume
  • Talk on the phone with the Recruiter
  • Lets get to know each other better in the interview

Enterprise Managed Services (EMS) in PwC Poland is rapidly expanding as part of the Managed Services Operations. You can play an important role in supporting and transforming the operations of our domestic and international Clients. We continuously enhance our operations by applying best practices, streamlining processes, and integrating cutting-edge technological solutions for our customers. Join us in shaping and transforming operations for our domestic and international clients, as we delve into diverse, complex projects and collaborate closely with expert consulting teams to provide comprehensive finance services, including accounting and reporting, tax as well as financial planning & analysis, across various sectors in the region.

Now, we are looking for people with prior experience working with healthcare professionals (HCPs) or healthcare organizations (HCOs), who want to transition into a back-office role. This position focuses on managing contracts and supporting administrative processes for healthcare professionals and stakeholders - without client visits or sales responsibilities.

Should you have any questions, please do not hesitate to reach out to us: pl_mso_career@pwc.com.

Your personal data will be processed for recruitment purposes by PwC Advisory spółka z ograniczoną odpowiedzialnością sp.k. or another PwC entity which runs a recruitment process - (list of entities). If you have given separate consent, data will also be processed for other purposes in accordance with the content of the consents granted. Full information about processing your personal data is available in the Privacy Policy.

PwC

At PwC, we help clients build trust and reinvent so they can turn complexity into competitive advantage. We’re a tech-forward, people-empowered network with more than 370,000 people in 149 countries. Across audit and assurance, tax and legal, deals and consulting we help build, accelerate and sustain momentum. In Poland PwC has offices in 7 cities and a Financial Crime Unit in Gdańsk and Warsaw, two Shared Services Centres in Katowice and Opole and a branch of PwC IT Services in Lublin. Polish PwC companies employ over 7000 people, including nearly 2000 in technology teams.

Your personal data will be processed for recruitment purposes by PwC Advisory spółka z ograniczoną odpowiedzialnością sp.k. or another PwC entity which runs a recruitment process – list of entities. If you have given separate consent, data will also be processed for other purposes in accordance with the content of the consents granted. Full information about processing your personal data is available in the Privacy Policy.

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