Job Description

The Payroll Team Manager is responsible for leading, engaging, and supporting the team in day‑to‑day payroll processing and reporting activities. As Payroll Team Manager, you will ensure that payroll is processed timely and accurately using the agreed‑upon standards and client requirements.

Key responsibilities

• Manage payroll team of 10 – 15 specialists
• Ensure the Payroll calendar is followed and understand the standard and the client’s payroll specifics
• Monitor and meet respective KPIs, follow client SLAs, and drive improvement actions wherever necessary
• Strong ability to coach, proactively identify potential service gaps, develop action plans, and engage cross‑company functions to maximize performance
• Communication with clients and supporting the team in managing expectations
• Support the team in defining business priorities and the organization of work/tasks
• Ability to recognize and deal appropriately with sensitive and confidential information
• Establish and follow development areas for team members
• Manage schedule adherence, team productivity, capacity, and utilization

Required Experience

• BA/BS in a business‑related field such as finance or accounting, or Business, or equivalent combination of education & experience
• 3+ years relevant experience managing a team with more than 10 direct reports
• Previous experience in client service and/or operations management is a plus
• Strong knowledge of MS Office tools such as Excel, Word, and PowerPoint
• Flexibility to support a global and fast‑paced environment
• Excellent written and verbal skills with great attention to detail
• Ability to collaborate and work in a team environment, as well as independently, while adhering to processes and procedures
• Advanced English proficiency
• Leadership skills such as team engagement, people development, performance management, driving results and innovation, and transferring the strategy into daily operations

Optional

• Experience working with HR and payroll data
• Experience in departments such as Payroll, HR Outsourcing, or a Corporate environment.
• SAP Payroll knowledge

What we offer

• Stable employment in an international company based on a contract of employment
• Modern and comfortable work environment
• A challenging job and the possibility of continuous development
• Constant support of an experienced team and training package
• Adequate remuneration and additional employee benefits, and benefits (including private medical care, group insurance, and vouchers for holidays)

Seniority level

Mid-Senior level

Employment type

Full‑time

Job function

Human Resources

Industries

Human Resources Services