GRC & Business Resilience Associate Manager

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WHO WE ARE: Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies. Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market‑leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.

We have a flock of more than 1,700 employees across the globe and are proud to be a Flexible‑First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible‑first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location. If working in a fast‑paced, rapidly evolving company that is transforming one of the world’s oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join “The Flock”!

To learn more about us, visit www.duckcreek.com and follow us on our social channels for the latest information – LinkedIn and Twitter.

TITLE

GRC & Business Resilience Associate Manager

WHAT YOU’LL DO:

The GRC & Business Resilience Associate Manager at Duck Creek Technologies is responsible for supporting the development, implementation, and maintenance of governance, compliance, and business resiliency initiatives. This role focuses on assisting in the execution of frameworks and processes to ensure adherence to industry standards, regulatory requirements, and organizational policies with a strong emphasis on compliance with global operational resilience regulations such as the Digital Operational Resilience Act (DORA) and similar laws. The Associate Manager will work collaboratively across departments to integrate governance and business resiliency practices into operational processes and provide tactical support for compliance and risk management efforts.

Governance

• Support the implementation of governance frameworks for key business processes, including data management, business and operational resilience, and third‑party risk management.
• Assist in drafting, reviewing, and updating policies and procedures to ensure alignment with legal and organizational objectives.
• Contribute to the development of training materials and programs related to governance and compliance for internal teams.

Compliance

• Assist in monitoring adherence to global laws and regulations (e.g., GDPR, CCPA), supporting policy updates and compliance assessments.
• Participate in internal audits and external assessments to ensure compliance with established governance and regulatory frameworks.
• Research and stay informed about evolving compliance and governance requirements, providing summarized insights to senior team members.

Business Resiliency

• Support the maintenance and enhancement of the Business Resiliency Program framework to ensure readiness for potential disruptions.
• Assist in the development and implementation of strategies and processes to enhance business resilience, including compliance with operational resilience regulations in relevant jurisdictions (EU, UK, US, APAC, etc.).
• Assist in coordinating Business Impact Analysis (BIA) exercises to identify critical processes and dependencies.
• Help develop and update Business Continuity Plans (BCP) in alignment with enterprise risk and regulatory requirements.
• Coordinate and participate in testing, simulations, and tabletop exercises for the BCP, documenting outcomes and supporting improvement initiatives.
• Collaborate with business units and IT teams to integrate resiliency strategies into operational practices.

Third‑Party Risk Management Support

• Assist in evaluating third‑party vendors to ensure their readiness and alignment with Duck Creek’s business resiliency objectives, focusing on their ability to support critical operations during disruptions.
• Support the assessment of vendor business continuity and disaster recovery plans as part of the due diligence process to mitigate risks to organizational resilience.
• Help maintain documentation and tracking of third‑party dependencies that impact business continuity, providing updates to stakeholders to ensure preparedness for potential interruptions.

WHAT YOU’VE DONE:

• Bachelor’s or Masters Degree and/or equivalent experience relevant to functional area.
• 4+ years of applicable experience in governance, compliance, risk management, or business resiliency; or equivalent additional years of experience.
• Basic understanding of governance frameworks and business resiliency program requirements, including global regulations such as DORA and their impact on business operations.
• Demonstrated ability to support cross‑functional projects and align operational tasks with compliance objectives.

Knowledge, Skills, Abilities & Behaviors

• Preferred Master’s degree in Business Administration or a related field.
• Preferred Certified Business Continuity Management Professional (CBCMP), Certified Business Continuity Professional (CBCP), or equivalent certification.
• Experience supporting business resiliency or continuity planning initiatives preferred.
• Familiarity with third‑party risk management processes and vendor assessments from a resiliency perspective preferred.
• Foundational knowledge of governance, compliance, privacy, and business resiliency principles, including risk management frameworks, policy development, and regulatory requirements.
• Strong knowledge of business continuity, disaster recovery, and organizational resilience practices, with the ability to assess impacts and implement strategies that ensure operational continuity during disruptions.
• Strong analytical skills to assess risks, identify gaps, and support the design and implementation of effective governance, compliance, and business resilience solutions.
• Ability to manage multiple initiatives, deadlines, and priorities in a fast‑paced and dynamic environment.
• Excellent written and verbal communication skills to document processes, convey findings, and influence stakeholders across all levels of the organization.
• Demonstrated ability to work cross‑functionally, build partnerships, and foster a collaborative approach to achieving governance and resiliency objectives.
• High ethical standards and commitment to maintaining compliance, confidentiality, and organizational integrity.
• Strong organizational skills, with meticulous attention to detail to ensure accuracy, consistency, and thoroughness in governance and resiliency processes.
• Willingness to stay current on emerging governance, compliance, privacy, and resiliency trends, regulations, and best practices, and adapt strategies accordingly.

WHAT ADDITIONAL INFORMATION YOU MAY WANT TO KNOW:

• Travel: 0‑10%
• Location: Remote Poland or hybrid out of our Warsaw office
• Work Authorization: Legally authorized to work in the country of job location. The Company does not sponsor visa petitions for this position.

WHAT WE STAND FOR:

Our global company celebrates & leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title, seniority, or background. This collaborative and team‑oriented approach is at the core of how we operate and continuously improve our products, services, and systems. As such, Duck Creek is committed to providing equal opportunity to all employees and applicants – to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status.

We strive to be an example to the world of inclusion, diversity, and equity in all things – where employees are free to be their authentic selves in the workplace and in the communities in which we live. We believe in leading by example and are proud of the diversity of our team and our shared commitment to our Core Values: We Prioritize Respect; We Listen; We Care; We Add Value; and We Lead.

To learn more about our inclusive company culture, values, DE&I initiatives, and people, please visit: https://www.duckcreek.com/life-at-duck-creek/.

Please let us know if you encounter accessibility barriers with our web content by sending an email to accessibility@duckcreek.com.

Privacy Notice: By submitting your application, you acknowledge that Duck Creek Technologies may collect and process your personal data for recruitment purposes in accordance with our Privacy Notice and applicable data protection laws.

Duck Creek Technologies does not accept, nor will we pay a fee for any hires resulting from unsolicited headhunter or agency resumes.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Sales and Business Development

Industries: Software Development