Overview

When you join Amazon as an Area/Shift Manager, youll gain experience leading a large and diverse team to ensure your area of the business keeps pace with demand. In this hands-on role, youll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your teams approach to drive productivity, youll also work closely with colleagues to address challenges, which means no two days will be the same.

Responsibilities

• Promote a culture of safety and wellbeing
• Analyze and implement corrective actions to ensure quality and productivity are consistently high, and business objectives are met across all shifts
• Support and lead a team and handle administrative work alongside building and supporting a strong team culture
• Analyze performance and suggest process improvements to optimise work and improve customer service
• Collaborate with other managers to standardise shift processes

A day in the life

Youll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. Youll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.

Being a key part of the operations team involves working with colleagues in other teams and external partners to ensure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.

Basic qualifications

• University degree (Bachelors or Masters degree), completed before start date
• Advanced proficiency in written and verbal English and local language
• Relevant experience in performing data analysis

Preferred qualifications

• Currently enrolled in or recently graduated with a Bachelors or Masters degree in Supply Chain, Business/Management, Engineering or another related field
• Experience of communicating with a wide range of stakeholders, including peers and leadership
• Experience in a logistical working environment
• Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit the accommodation information page for more details. If the country/region youre applying in isnt listed, please contact your Recruiting Partner.