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Global Trade Solutions - Credit Controller
  • Kraków
Global Trade Solutions - Credit Controller
Kraków, Kraków, Lesser Poland Voivodeship, Polska
HSBC Service Delivery (Polska) Sp. z o.o.
16. 12. 2025
Informacje o stanowisku

Global Trade Solutions - Credit Controller

Miejsce pracy: Kraków

Your responsibilities

  • Work in GTS centre supporting HSBC Factoring clients and transactions.
  • Ensure that all Factoring (Receivables Finance) and Invoice Discounting transactions are processing in a controlled, effective manner and that all controls are always strictly enforced.
  • Provide phone and email communication with the clients and buyers.
  • Monitor of unpaid factoring invoices by the buyers.
  • Carry out activities aimed at reduction of the unpaid invoices.
  • Allocate of the incoming payments with factoring invoices.
  • Monitor, utilizing of factoring credit lines by confirming with customers balances of the factoring invoices, reconciliation of those balances, maintaining additional controls regarding part of the invoices, maintenance of the invoices in the factoring system.
  • Create and managing itself high level relationship with Invoice Finance and Business Development Managers Complete assigned tasks in the established timeframe as per process targets. Ensure that the productivity and quality levels are achieved as per the Service Level Agreements.

Our requirements

  • At least 1 year of experience in servicing of the Factoring/Banking products/ Receivables Finance/ OTC.
  • French language desired.
  • Experience in Customer Service.
  • Certified Documentary Credit Specialist or Certified Specialist Demand Guaranties qualification will an added advantage.
  • Knowledge of banking products.
  • Very Good English skills.
  • Self-motivated work attitude which will allow working independently on job position.
  • Very good communicative skills.
  • Strong analytical skills, attention to details.

What we offer

  • Competitive salary
  • Annual performance-based bonus
  • Additional bonuses for recognition awards
  • Multisport card
  • Private medical care
  • Life insurance
  • One-time reimbursement of home office set-up (up to 800 PLN)
  • Corporate parties & events
  • CSR initiatives
  • Nursery discounts
  • Financial support with trainings and education
  • Social fund
  • Flexible working hours
  • Free parking

Benefits

  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of professional training & courses
  • life insurance
  • remote work opportunities
  • flexible working time
  • integration events
  • corporate sports team
  • retirement pension plan
  • corporate library
  • no dress code
  • coffee / tea
  • parking space for employees
  • leisure zone
  • extra social benefits
  • employee referral program
  • opportunity to obtain permits and licenses
  • charity initiatives
  • family picnics
  • extra leave
  • In-office gym

Recruitment stages

  • Online assessment
  • Phone interview
  • Job interview
  • Welcome to HSBC!

Your career opportunity

Global Trade Solutions Department (GTS) is where HSBC began in 1865, when we financed commerce between Europe, North America and Asia.

Today, HSBC is the leading international trade bank and GTS sits as part of Commercial Banking. We support customers’ right through the trade cycle, from raw materials – to manufacturing and shipment - to discounting and collecting invoices. We do this by working with Commercial Banking and Global Banking relationship managers, providing solutions appropriate for the customers need.

The jobholder will work in Global Trade Solutions Services centre, being a part of Wholesale Operations department and cooperate with other areas of the Bank to ensure successful execution of their goals.

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBCs global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

Thank you for interest in HSBC.
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Before you apply, please note that we will take into the consideration only applications that include the following statement:
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“I hereby declare that I have familiarised myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I give my consent to use my personal data included in my application for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to the rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).”
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Due to the high number of applications, we reserve the right to contact selected candidates only.
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In case you would like to resign from participation in the recruitment process or withdraw previously sent application, please email us at: krakow.recruitment@hsbc.com.

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