Global Talent Acquisition Operational Excellence Lead

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Galderma is the emerging pure‑play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science‑based portfolio of premium flagship brands and services that span the full spectrum of the fast‑growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body’s largest organ – the skin – meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Position Overview

The Global Recruitment Operational Excellence Lead at Galderma is a leadership role responsible for designing, driving, and executing world‑class recruitment operations, processes, SLA’s, policies across all regions and business units. The role ensures operational efficiency, process consistency, and continuous improvement throughout the global talent acquisition organization. This individual will indirectly manage an ecosystem of various professionals within the organisation, primarily In‑House Recruiters, RPO Recruiters, HRIS, Procurement, Hiring Managers, Candidates and collaborate closely with regional and functional recruitment leaders, HR, and business stakeholders to deliver best‑in‑class candidate and hiring manager experiences.

Key Responsibilities

• Develop and execute a global recruitment operations operational plan made of initiatives aligned with overall business objectives and talent acquisition goals.
• Lead the standardization and optimization of recruitment processes, create hiring managers & recruiters trainings, ensure right policies are created & adapted, and tools to drive efficiency, scalability, and compliance.
• Implement and oversee global recruitment technology platforms (ATS, CRM, analytics tools), ensuring adoption, training, and continuous improvement.
• Establish and monitor key performance indicators (KPIs) and metrics to measure recruitment effectiveness, operational efficiency, and service delivery.
• Drive continuous improvement initiatives, leveraging data and market insights to identify process gaps and implement innovative solutions.
• Partner with regional and functional recruitment leaders to ensure consistent delivery of operational excellence and support local adaptation where necessary.
• Ensure compliance with global and local regulations, data privacy standards, and company policies throughout all recruitment activities.
• Manage vendor relationships and oversee the performance of external recruitment solutions partners (RPO, background check vendors, recruitment agencies).
• Champion a culture of operational excellence, customer focus, and innovation within the global talent acquisition function.

Qualifications & Experience

• Bachelor’s degree in Human Resources, Business Administration, Sciences, or related field; advanced degree preferred.
• Significant experience in recruitment operations or talent acquisition, with at least 5 years in a global leadership role with a focus on process improvements, TA technology implementation, user experience improvements, compliance, reporting & analytics.
• Proven track record of designing and implementing global recruitment operations strategies and process improvements.
• Extensive experience with recruitment technologies (ATS, CRM, automation, and analytics tools).
• Strong analytical skills with the ability to interpret data, create actionable insights, and drive decision‑making.
• Excellent communication, stakeholder management, and influencing skills across cultures and seniority levels.
• Strong project management skills (PMO / GPO background an asset) and experience managing large‑scale, cross‑functional projects.
• Ability to thrive in a fast‑paced, complex, and matrixed global environment.
• Fluency in English; additional languages are an advantage.

Key Competencies

• Strategic thinking and problem‑solving
• Operational excellence and continuous improvement mindset
• Change management
• Cross‑cultural collaboration
• Customer orientation
• Results‑driven

Location & Travel

This is a global role, based within our Global Hub in Cracow, with flexibility for remote work (3 days per week in the office is required).

Reporting Line

Reports to: Global Head of Total Talent

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Human Resources

Industries

Pharmaceutical Manufacturing

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