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Global Supply Chain & Customer Service Specialist
  • Warszawa
Global Supply Chain & Customer Service Specialist
Warszawa, Warszawa, mazowieckie, Polska
JTI GBS
18. 3. 2025
Informacje o stanowisku

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.





To make a difference with us, all you need to do is bring your human best.



 



What will your story be? Apply now!  



Learn more: jti.com

What this position is about - Purpose: 




You will be responsible for managing operations within the scope of tobacco leaf logistics activities, coordinating the supply of raw materials to JTI markets and third-party customers in collaboration with internal and external partners such as service suppliers, factories, markets, global logistics, finance, and R&D.





What will you do - Responsibilities: 


  • Efficiently manage customer service and supply chain processes specific to tobacco leaf logistics using SAP4Hana and Transportation Modules.
  • Ensure timely delivery of tobacco leaf products to dedicated markets and customers, adhering to JTI policies and procedures.
  • Act as a central liaison between factories, suppliers, customers, markets, and logistics partners.
  • Process purchase orders within SAP, ensuring accuracy and compliance.
  • Manage shipments and ensure continuous supply of tobacco leaf products.
  • Coordinate with forwarders/carriers to establish transport documentation, both SAP and non-SAP.
  • Support internal and external auditors with logistics-related inquiries.
  • Review and provide feedback on logistics-related reports for compliance with internal controls.
  • Collaborate with Finance on Accounts Receivable/Accounts Payable and end-of-period closing activities.
  • Review and approve release of blocked invoice documents from third-party/intercompany suppliers.
  • Actively support Team with internal tools creation using lean methodology.


Who are we looking for - Requirements: 


  • High School Diploma and/or Commercial Diploma
  • 2+ years of experience (Specialist) in Supply Chain, Logistics, or Customer Service, preferably in a multinational company or the tobacco industry
  • Fluent in English (written & spoken); any other language is an asset
  • Experience working with SAP or other ERP systems, as well as proficiency in MS Office
  • Lean Six Sigma certification (any) or knowledge on Lean philosophy will be treated as strong asset


What we offer:


  • Competitive pay and attractive annual bonus
  • On-going development opportunities in multinational environment, wide variety of projects, ambitious goals and independence in achieving them. Promoting from within culture
  • Freedom with responsibility (we trust your competencies, ability to manage your time and your scope of work)
  • Lot of flexibility in terms of work arrangements (work from office or from home)
  • Private medical care (various options to choose) and life insurance
  • Employee pension and savings programs
  • JTI Family Leave Benefit – including extended paid paternity leave and fully paid maternity leave
  • Multisport card, foreign languages classes
  • Wide variety of trainings, webinars and professional courses on our e-learning platforms, including sponsored certification programs (for employees fulfilling the admission criteria)
  • Modern office with traditions (Art Norblin Factory) in convenient location, equipped with a library, mindfulness zone, spacious kitchen, garden terrace, massage chairs and underground bicycle parking
  • Working in a diverse and inclusive organization of over 40 different nationalities


  • Praca Warszawa
  • Warszawa - Oferty pracy w okolicznych lokalizacjach


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