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Global Supply Chain & Customer Service Specialist
  • Warsaw
Global Supply Chain & Customer Service Specialist
Warszawa, Warsaw, Masovian Voivodeship, Polska
JTI GBS POLAND Sp. z o.o.
3. 2. 2025
Informacje o stanowisku

Global Supply Chain & Customer Service Specialist

Miejsce pracy: Warszawa

Your responsibilities

  • Coordinate the phase-in and phase-out of the portfolio for designated markets/customers
  • Process Sales and Purchase Orders within SAP ECC/IBP, ensuring all parameters are accurate and completed in a timely manner for detailed order output
  • Ensure continuous supply and process shipments of commodities minimizing write-offs based on the customers requirements in collaboration with factories, suppliers, freight forwarders, carriers and warehouses resulting in order fulfilment
  • Collaborate with Finance for any related to Accounts Receivable/Accounts Payable matters and month /quarter/year-end closing
  • Liaise with forwarders/carriers for transport document establishment
  • Build company service-related purchase orders as recorded

Our requirements

  • High School Diploma and/or Commercial Diploma
  • 3-5 years of experience in Supply Chain and Customer Service in a multinational company. At least 12 months in a GSC&CS Associate role
  • Proficient in English (written & spoken). Additional language(s) such as French or Spanish is an asset
  • SAP Hana experience or other ERP
  • Logistics knowledge
  • Familiarity with Microsoft Office (Excel, Word, and PowerPoint)
  • Excellent organizational skills and the ability to manage multiple tasks and projects simultaneously

What we offer

  • Competitive pay and attractive annual bonus
  • On-going development opportunities in multinational environment, wide variety of projects, ambitious goals and independence in achieving them. Promoting from within culture
  • Freedom with responsibility (we trust your competencies, ability to manage your time and your scope of work)
  • Lot of flexibility in terms of work arrangements (work from office or from home)
  • Private medical care (various options to choose) and life insurance
  • Employee pension and savings programs
  • JTI Family Leave Benefit – including extended paid paternity leave and fully paid maternity leave
  • Multisport card, foreign languages classes
  • Wide variety of trainings, webinars and professional courses on our e-learning platforms, including sponsored certification programs (for employees fulfilling the admission criteria)
  • Modern office with traditions (Art Norblin Factory) in convenient location, equipped with a library, mindfulness zone, spacious kitchen, garden terrace, massage chairs and underground bicycle parking
  • Working in a diverse and inclusive organization of over 40 different nationalities

Benefits

  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of foreign language classes
  • sharing the costs of professional training & courses
  • life insurance
  • remote work opportunities
  • flexible working time
  • integration events
  • corporate car available for private use
  • retirement pension plan
  • no dress code
  • coffee / tea
  • parking space for employees
  • leisure zone
  • extra social benefits
  • sharing the costs of holidays for kids
  • employee referral program
  • charity initiatives
  • JTI Family Leave Benefit - additional paternity leave
  • Anniversary awards
  • JTI Benefit Platform

About the position:

At JTI, we offer an ambitious career opportunity that will allow you to be part of a world-class team dedicated to excellence. As a Global Supply Chain & Customer Service Specialist, you will play a pivotal role in managing operations within the GBS scope. This includes the vital task of supplying materials to JTI markets and 3rd Party Partners. Work closely with a diverse range of collaborators including service providers, factories, Markets and Global Logistics, Finance, R&D, and other functional partners

Provide efficient support for Customer Service and Supply Chain processes in SAP ECC, IBP, and Transportation Modules. Ensure high-quality operational support for dedicated Markets & Customers. Deliver and bill products flawlessly.

JTI GBS POLAND Sp. z o.o.

We’re JTI, Japan Tobacco International and we believe in freedom. We think that the possibilities are limitless when you’re free to choose. In fact, we’ve spent the last 20 years innovating, creating new and better products for our consumers to choose from. It’s how we’ve grown to be present in 130 countries.

But our business isn’t just business. Our business is our people. Their talent. Their potential. We believe when they’re free to be themselves, grow, travel and develop, amazing things can happen for our business.

That’s why our employees, from around the world, choose to be a part of JTI. It is why 87% of employees feel happy working at JTI. And why we’ve been awarded Global Top Employer status, eight years running.

So when you’re ready to choose a career you’ll love, in a company you’ll love, feel free to #JoinTheIdea.

If you decide to participate in this recruitment, the administrator of your data will be JTI Polska sp.z o.o. with headquarters in Stary Gostków. Your data will be processed only to support the recruitment process in which you participate. Detailed information on the processing of your data and your rights can be found here.

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