Informacje o stanowisku

Requirements:

• High School Diploma and/or Commercial Diploma
• 3-5 years of experience in Supply Chain and Customer Service in a multinational company. At least 12 months in a GSC&CS Associate role
• Proficient in English (written & spoken). Additional language(s) such as French or Spanish is an asset
• SAP Hana experience or other ERP
• Logistics knowledge
• Familiarity with Microsoft Office (Excel, Word, and PowerPoint)
• Excellent organizational skills and the ability to manage multiple tasks and projects simultaneously

About the position:

At JTI, we offer an ambitious career opportunity that will allow you to be part of a world-class team dedicated to excellence. As a Global Supply Chain & Customer Service Specialist, you will play a pivotal role in managing operations within the GBS scope. This includes the vital task of supplying materials to JTI markets and 3rd Party Partners. Work closely with a diverse range of collaborators including service providers, factories, Markets and Global Logistics, Finance, R&D, and other functional partners.

Provide efficient support for Customer Service and Supply Chain processes in SAP ECC, IBP, and Transportation Modules. Ensure high-quality operational support for dedicated Markets & Customers. Deliver and bill products flawlessly.

Responsibilities:

• Coordinate the phase-in and phase-out of the portfolio for designated markets/customers
• Process Sales and Purchase Orders within SAP ECC/IBP, ensuring all parameters are accurate and completed in a timely manner for detailed order output
• Ensure continuous supply and process shipments of commodities minimizing write-offs based on the customers requirements in collaboration with factories, suppliers, freight forwarders, carriers and warehouses resulting in order fulfilment
• Collaborate with Finance for any related to Accounts Receivable/Accounts Payable matters and month /quarter/year-end closing
• Liaise with forwarders/carriers for transport document establishment
• Build company service-related purchase orders as recorded

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