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Now ECCO also wants to be leading within transactional finance.

Join our Global Business Service (GBS) organization in Warsaw and help us build the best in class global Finance function that is technologically sound, future proof and can react quickly to ever-changing demands!

The OtC Global Process Owner is the operational process owner for OtC processes in the GBS organization and across ECCO. The OtC GPO is responsible for maintaining a robust and scalable Process Design which satisfies the requirements of the business, and supports the ECCO Finance vision and objectives.

Responsibilities

Standardization and Continuous Improvement of Processes

• Support the definition of standardization objectives and the ambition level for ECCO.
• End to end OtC processes are standardized with minimal exceptions.
• Optimize and standardize processes with no duplication of work.
• Establish clear criteria and guidelines at all stages and processes.
• Ensure process alignment between ECCO Finance, SSC HUBs and any BPO providers for OtC processes.
• Support the deployment of standardized best practice processes across ECCO.
• Periodically review the processes, SOP’s and user guides with the Tower leads.
• Ensure approved policies/controls are reflected in the SOP’s.
• Aid to ensure that ECCO’s vision, strategy and values are reflected in the processes and ways of working.
• Deploy strategic continuous improvement plans at the operational level, working closely with the Project Manager.
• Support benchmarking studies against the organization’s competitors to identify standards of performance.
• Support to achieve short-term goals so early results are visible.
• Survey or interview internal customers and employees periodically to ensure internal customer requirements are fully understood.
• Work closely with the Training and Development Specialist to ensure best practices are taught and followed within the GBS organization.
• Have a positive influence on the culture within the GBS Organization.
• Travel to GBS Hubs is required.

Process Governance

• Maintain the ECCO process landscape in a process catalogue.
• Deploy the new governance form that reflects new process orientation for OtC processes.
• Define new decision making model: roles, charter, mandate of process owners for OtC processes.
• Align roles, responsibilities, measures and incentives to new process designs.

Transition Support

• Create statement of works in line with processes and tasks to be transitioned into GBS.
• Align the SOW with the sending SME and use as the tool for agreement of tasks to be transitioned.
• Monitor the Ramp up period ensuring user guides are created with the link to the relevant SOP.
• Ensure that the tasks are transitioned to the correct team within the GBS.
• Monitor the stabilization phase by following up with the Tower Manager and aligning on process improvements.
• Travel to transition locations is required.

Requirements:

• Bachelor’s or Master’s Degree in Finance and/or Accounting.
• 5-10 years of experience in OtC processes.
• Management experience in an international company or SSC/GBS serving multiple countries.
• Excellent understanding of Finance and Accounting processes, especially OtC processes.
• Experience and good knowledge in lean and standardization.
• Proficiency in the use of MS Office: Visio, Excel and Word.
• Quality and deadline oriented.
• Ability to identify future risks and provide solutions for them.
• Ability to drive standardization and continuous improvements of the processes operations within the OtC area.
• Excellent communication skills, both written and spoken (English).

At ECCO, you become part of a meaningful, developing and multicultural workplace. You join a global family of more than 25,000 people who are proud to create the footprints of tomorrow.

Join us and we guarantee lifelong learning – the speed of progress is up to you. So, if you’re curious, passionate and ready to make an impact, you’ll fit right in.

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