The Opportunity

We are excited to offer an opportunity for a competent professional to join our Global HR Time team at Hitachi Energy. This position is part of the Global HR Operations organization within the Global Time Centre of Excellence (CoE). As the Global HR Time Expert, you will provide advanced expert support for HR time management processes and tools, as well as contribute to the development of processes, services, and systems.

This process and its supporting applications are used by 50,000+ employees and managers across the organization. It directly feeds into payroll, which demands high standards of accuracy and timeliness. By precisely tracking working hours, including start and end times, breaks, and time off, the system ensures fair and accurate payroll calculations, leading to correct payments and reliable financial reporting.

You will join an international team of 11, supporting all countries with efficient ServiceNow workflows. The Global HR Time Expert provides support for time management processes and tools, assists with system improvements, and collaborates with local HR teams, HR Operations, global managers, and vendors. This role serves as the primary liaison between the Global Process Owner and local HR delivery teams.

If you are interested in HR with technical aspects and want to advance your career in an innovative company, please apply.

Responsibilities

• Managing support requests from country HR Time SMEs while maintaining adherence to quality standards, timelines, and global procedures.
• Perform an investigation by consulting existing resources and identifying solutions
• Collect relevant information from the requester to facilitate updates and modifications within systems and processes.
• Coordinate with the vendor on required solutions and track task completion.
• Make authorized configuration changes directly in the system.
• Escalate issues or delays in delivery in accordance with established procedures and designated authority levels.
• Collaborate with teams to resolve issues by attending service ticket meetings, sharing updates, and confirming required actions.
• Participate in ongoing projects to improve processes, workflows, and systems.
• Participate in internal control testing and prepare relevant documentation.
• Prepare reports to support projects and initiatives.

Your Background

• Bachelor’s degree in human resources, business administration, economy, finance or similar applicable education.
• Experience in HR domain, specifically Time and Pay area, Employee Life Cycle, Payroll, process management and/or project management
• Experience and proven results in using technology to enable automation, user experience and digital processes. Knowledge of application management best practices.
• Strong analytical and problem-solving skills
• Knowledge of HR Tools: eTime, Workforce Manager (or earlier Kronos), Workday
• Great personal efficiency, self-management, and coordination of work between parties, tracking and monitoring. Ability to work effectively in a global, cross-functional team environment. Proven capability to coordinate topics and achieve results in global environment, good communication and interpersonal skills.
• Ability to identify underlying problems and solve it with right root cause identified. Using process improvement techniques, such as Lean or Six Sigma, can help to identify and eliminate inefficiencies in the process.
• Sound communication skills, in English, written and verbal

More About Us

We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us, in work and out.

We can provide more information during the recruitment process.

Disability Accommodations

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

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