Join to apply for the Global HR SSC Head role at MAHLE.
Drive the implementation of global and regional Shared Services Centers (SSCs) as part of the HR NEXT Transformation program, ensuring alignment with the business case, strategic objectives, and key stakeholders across regions.
Responsibilities
- Shape the SSC mission, vision, and interaction model together with the HR NEXT program, customers, and HR parties.
- Align SSC budgets, capacities, and implementation timelines with Regional HR and program leads.
- Ensure compliant, efficient HR processes covering the full employee lifecycle and data security.
- Plan and execute successful rollout through coordinated stakeholder collaboration, clear documentation, and knowledge transfer to Global and regional HR Responsible, CoEs, and Country HR.
- Lead project work with clear timelines, milestones, interdependencies, and documented operating procedures and guidelines.
- Functionally oversee global and regional SSC operations in partnership with Regional HR and CoEs.
- Build, develop, and retain high‑performing SSC teams, in alignment with OneMAHLE HR principles.
- Drive capacity planning and cost budgeting across all SSCs.
- Champion change readiness and continuous improvement of HR SSC setup, including system optimization and exploration of AI opportunities.
- Establish KPIs, monitor results, and drive customer satisfaction through a metrics‑based, lean, and service‑oriented culture.
Qualifications & Experience
- Minimum 10 years of proven experience managing intercultural, diverse teams in SSC/BPO or HR Operations settings.
- Expertise in HR service migration, including transition strategies, concept development, and global implementation.
- Strong business acumen, understanding of stakeholder needs, and ability to align HR services with business goals.
- Track record in managing international HR projects and implementing SSCs in a multi‑site environment.
- Academic degree in HR, Business, or a related field.
- Excellent communication, consulting, and stakeholder‑management skills, including change management and strategic planning.
- Analytical and conceptual abilities, capable of translating complex problems into practical solutions.
- Hands‑on experience with HR IT systems (e.g., SuccessFactors, SAP HR, UKG PeopleDoc), Microsoft 365 tools, and ticketing platforms.
- Fluent in English; additional languages are a plus.
- Solution‑oriented, inclusive, and change‑driven mindset with focus on customer value and continuous improvement.
Benefits & Offer
- Competitive salary package with co‑financed private medical care, Multisport, Medicover Sport, and group insurance.
- Annual bonus.
- Free personal, legal and financial advisory service (Employee Assistance Program).
- Opportunity to join a fast‑growing team in an innovative company with a stable market position.
- Recognition within a well‑known brand and leader in the Automotive industry.
- Relocation bonus for candidates based more than 100 km from Wrocław.
- Online foreign language courses.
- Referral bonus program.
- Flexible work schedule and potential remote work (home office).
We will provide a collaborative environment with exciting assignments and personal & career development opportunities.
We encourage you to apply if you feel this role is a good fit. For more information about MAHLE and our culture, please refer to our website.
Information about the processing of personal data in regard to recruitment:
The controller of your personal data obtained in connection with the recruitment process is Mahle Shared Services Poland Sp. z o.o. The Controller can be contacted at rekrutacja.wroclaw@mahle.com. For more information about the processing of your personal data, including your rights, please click here.
