Informacje o stanowisku

Work model: onsite

What we do

As Top Employer, we are dedicated to helping the worlds leading companies build stronger businesses — helping them go from doing digital to being digital.

Cognizant Poland offices are located in Gdansk, Wroclaw, and Kraków. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates.

You can expect five-star training, a chance to realize your career goals, and a range of benefits.

Be Cognizant!

The team is responsible for data quality and support operations of Google’s core online Geo products, primarily Google Maps. A Tools Specialist is the liaison between the Operations team and Engineering team and responsible for ensuring the smooth technical functioning of the Ops teams.

• Analyze and resolve tools and/or hardware problems: Diagnose and resolve complex problems discovered in tools/ products,
• Act as a technology expert for Geo Operators and Program Managers, removing technical obstacles and resolving user-reported problems,
• Work closely with GDO program management and software engineering teams to appropriately file bugs and escalate issues, ensure reproducibility, and communicate user issues,
• Coordinate tool releases and new updates (as needed),
• Test tool fixes/changes/new features for engineers,
• Submit code changes for tools (as needed),
• Develop new tools/Dashboard as needed by the teams,
• Diagnose global geo problems related to software/Linux,
• Respond to support tickets for technical issues (bugs, latency, tool issues) and perform debugging, analysis, and escalate bugs that negatively impact operations according to the thresholds established in a timely and clear way.

• 1-3 years of experience in a similar domain,
• ArcGIS experience,
• Scripting knowledge – Python and SQL experience,
• High school graduate or equivalent,
• Technological savviness,
• Excellent interpersonal and communication skills with the ability to operate and communicate effectively with people at all levels of the business,
• Strong problem-solving skills and excellent attention to detail,
• Able to work independently, motivated, proactive attitude with a passion for learning and creative problem-solving.

• Extensive benefits package: Multisport Card, Lux Med medical healthcare including dental care, life insurance, and cafeteria benefits,
• Office perks: dedicated space for gaming and wellness activities, kitchen equipped with snacks and drinks,
• Opportunity to be part of a global organization focused on development,
• Open-minded and multinational environment,
• Professional development and a clear career path,
• Training & development opportunities,
• Full equipment and paid training are provided from the first day of work.

Kraków - Oferty pracy w okolicznych lokalizacjach