German-speaking Specialist (Junior/Regular)

• Respond to customer inquiries via email, phone, and chat, providing clear and timely information
• Input, update, and validate data in CRM/ERP and other internal systems
• Create, format, and maintain documents, spreadsheets, and presentations
• Support calendar management, meeting scheduling, travel arrangements, and basic office coordination
• Prepare standard reports and dashboards; flag discrepancies and follow up on missing data
• Process and archive documents in line with internal procedures and data protection standards
• Handle ticket triage, assign priorities, and follow up to closure within agreed SLAs
• Escalate issues appropriately and collaborate with cross-functional teams to resolve them
• Contribute ideas to streamline administrative and customer-facing processes

Optional

• Opportunity to develop in an international organization with clear growth paths
• Learning and development support: onboarding, training sessions, and access to e-learning
• Private medical care package
• Sports card or wellness allowance
• Extra employee support programs (employee assistance, mental well-being resources)
• Paid time off and recognition for high performance
• Inclusive, collaborative culture with regular feedback and mentoring

• sharing the costs of sports activities
• private medical care
• sharing the costs of foreign language classes
• sharing the costs of professional training & courses
• flexible working time

Antal SSC/BPO