Overview

BrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. Young, ambitious, and unstoppable, weve already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don’t follow formats. We shape them. We build what works, launch it fast, and make sure it hits.

Responsibilities

• Making daily outbound calls and follow ups.
• Assisting new players and current players to ensure they have no blockers to enjoying our products.
• Promoting our site, products, campaigns and overall entertainment offering.
• Working with your team leader to ensure all targets are understood.
• Work with other departments such as Payments, Risk, VIP and Customer Support.

Requirements

• An energetic passion for customer service and speaking directly with customers.
• A comfort in striking up conversations whilst confidently promoting our sites, products and promotions.
• A drive to reach targets and overachieve on a daily basis.
• Native German and Fluent English.
• An understanding of the Casino and/or sports betting industry.
• Target oriented and driven by achieving goals.

Duties and Responsibilities

• Making daily outbound calls and follow ups.
• Assisting new players and current players to ensure they have no blockers to enjoying our products.
• Promoting our site, products, campaigns and overall entertainment offering.
• Working with your team leader to ensure all targets are understood.
• Work with other departments such as Payments, Risk, VIP and Customer Support.

Benefits

• 20/26 workdays of paid vacation.
• Friendly team.
• Lots of opportunities for education and development within the company.
• Official employment and full medical insurance.
• Working with a brand new MacBookPro.
• Competitive salary and attractive bonus scheme.
• Birthday celebration present.
• Fruits and snacks available in the office.

Bold moves start here. Make yours. Apply today!