assist with repairs, warranties, parts, and minor issues
seek remote solutions
propose insurance packets and offers for electronic products
select products for the customer based on their needs, and work with the CRM system – its great if you know SAS Customer Intelligence
Requirements
German at C1 level – fluent, confident, without stress
willingness to work from our office in Katowice full time
technical intuition
experience within customer service or sales is not a must, but great to have
Benefits
Fully paid 5‑week training program, combining "learning by doing" with the support of a dedicated training buddy
Salary: 7,500 PLN gross on an employment contract
Bonus: up to 800 PLN monthly (based on performance)
Employment contract for full time (1st contract – 3 months, after probation period, we extend the contract to fixed‑term according to business needs and Employee’s performance)
Shift work: 5 days a week (Monday – Friday), 8.5 hours per day between 08:00 - 18:00 (start 8:00 or 9:30)
Private medical care (Luxmed)
Group insurance program, sports, and leisure program
Training and development programs
A very dynamic and international work environment with plenty of career opportunities
