Overview

You’re a business‑savvy technologist who lives and breathes databases and open source. You know how modern developers think and the real‑world pain of running databases at scale. Experience with Redis‑compatible databases is a strong plus. You are a self‑starter with an entrepreneurial mindset who practices extreme ownership: you don’t wait for direction, you make things happen, find solutions, and never make excuses. You’re comfortable owning big goals, budgets, and outcomes, building bridges across teams, aligning stakeholders, and getting things done inside a larger organization without losing speed or focus.

In this role you’ll lead a small but mighty team that scales with the business. Together, you’ll deliver customer success through 24/7 support, managed services, and professional services, while also contributing to open source and building Percona‑maintained software to create an outstanding customer experience. Your team will drive thought leadership, technical marketing, and partnerships with other open‑source projects and companies shaping the Redis ecosystem. You’ll partner closely with Percona’s Sales and Customer Success teams to uncover every Redis‑Valkey opportunity, driving new business, renewals, and expansions while ensuring no potential customer is left behind.

What You’ll Do

• Ownership of all functions supporting the In‑Memory Database business at Percona, including Go To Market, Service Delivery, and Product Engineering efforts.
• Drive growth of the In‑Memory Database services revenue within Percona, including forecasting and coordination of lead generation.
• Ensure Percona’s market positioning of our In‑Memory Database software offerings is recognized as a viable alternative to open‑core or proprietary alternatives, including driving software product feedback and requirements for the roadmap.
• Ensure technical experience and knowledge for Percona’s In‑Memory Database technologies remain at a high level, driving an ongoing commitment to delivering the highest quality service to Percona customers.
• Work with stakeholders across Percona to ensure all functions deliver value equivalent to other business units, collaborating where needed to ensure consistency for our customers and internally.
• Customer advocacy – building relationships with key Percona customers, including onsite meetings.
• Drive and execute Go To Market and Community strategies for the associated technologies.
• Ensure world‑class Service and Engineering delivery, based on industry best practices.
• Conference talks and participation are mandatory.
• Describe the general scope of the role; not an exhaustive list of responsibilities, and additional duties may be assigned.

What We’re Looking For

• Five or more years of experience with Redis/Valkey and related technologies is mandatory. Experience with other In‑Memory database technologies is a bonus.
• Proven experience building and scaling open‑source or SaaS businesses.
• Demonstrated success leading P&L or general management roles.
• Strategic thinker with the ability to execute on tactical initiatives.
• Deep understanding of developer‑led growth models and enterprise adoption paths.
• Recognized as a Community contributor or thought leader in the In‑Memory Database ecosystem.
• Strong work ethic and entrepreneurial approach.
• Communicates clearly and professionally, maintaining confidence under pressure, and is fluent in written and verbal English.
• Ability to work remotely and travel up to 25%.
• Experience in open‑source software sales or business development is desirable but not required.

What Success Looks Like

• Growth in supported Redis, Valkey, and other in‑memory deployments.
• Achievement of bookings, revenue, and margin targets.
• Increased community engagement and ecosystem contributions.
• Delivery of software products that provide value to the Percona community and subscribers.
• Ensures a positive customer experience, measured by NPS and retention.

Why Percona?

At Percona, we believe an open world is a better world. Our mission is to enable everyone to innovate freely, by providing the best open source database software, support, and services. We make databases and applications run better through a unique combination of expertise and open source software built with the community for you. Our technical teams are experts in MySQL, MongoDB, PostgreSQL, and MariaDB.

Percona is proud to be a remote‑only and globally dispersed workforce – we have colleagues in more than 50 countries! We offer a collaborative, highly‑engaged culture where your ideas are welcome and your voice is heard.

Our staff receives generous benefits including flexible work hours and various paid time off programs, all your equipment for your remote office, funds for career development (external training, certifications, conferences), ongoing connectivity allowances, and the opportunity to participate in our equity incentive plan. We also have benefits that support a healthy work/life balance such as The Percona Adventure Team, Work‑from‑Anywhere, FlowDays, FryDays, and overall flexibility. We also support being socially responsible through our PAVE volunteering program and Women Transforming Technology.

Seniority level

Director

Employment type

Full‑time

Job function

Management and Manufacturing

Industries

Software Development