General Manager for ibis & ibis budget Warsaw West Station

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Company Description

Join the Accor Group, an ecosystem of over 45 brands, 5.600 hotels, 10.000 restaurants and lifestyle places, that welcome you. With us, your personality is valued, your opportunities for growth know no boundaries. Every action you take has a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.

Job Description

We are looking for a hands‑on, guest-focused General Manager to lead our ibis & ibis budget Warsaw West Station combo hotels — two economy brands that deliver comfort, simplicity, and great value to a wide range of travelers. As the leader of this dynamic dual-brand property, you will champion operational efficiency, maintain excellent product quality, and drive strong performance across both hotels. In this key role, you will guide and motivate your teams, create a positive service culture, and foster genuine guest satisfaction. You will uphold brand standards, manage day-to-day operations, and build strong visibility in the local market as well as within Accor’s network. Your leadership will be central to ensuring seamless coordination between the two brands, optimizing resources, and providing a consistently welcoming and well‑run experience for every guest.

Responsibilities

• Provide practical, hands‑on leadership and clear operational direction for both ibis and ibis budget, ensuring each brand’s identity and service promise are consistently delivered.
• Drive strong top‑line performance, profitability, and sustainable growth by actively managing key business KPIs and optimizing resources across the dual‑brand property.
• Oversee day‑to‑day hotel operations, securing smooth processes, reliable service, excellent cleanliness and maintenance standards, and positive guest satisfaction results.
• Build and develop a motivated, service‑driven team culture that reflects the values of both brands and supports employee engagement and retention.
• Strengthen relationships within the local community, key corporate clients, and business partners to broaden the hotel’s visibility and commercial opportunities.
• Ensure full compliance with Accor brand standards, safety requirements, and operational procedures across both hotels.
• Lead and promote sustainability, inclusion, and community involvement in line with Accor’s commitments and the expectations of modern travelers.
• Attract, develop, and retain talent through active involvement in recruitment, coaching, and team development initiatives.

Qualifications

The ideal General Manager will be an experienced leader, preferably with multi‑property exposure, able to balance the welcoming service style of ibis with the smart, essential efficiency of ibis budget. They will demonstrate strong commercial awareness and a proven ability to drive performance, optimize revenue, and maintain financial discipline. Strategic yet hands‑on, they will combine analytical thinking with creativity and emotional intelligence to adapt their leadership to each brand’s identity and guest expectations. A natural communicator who builds strong relationships, they will inspire diverse teams, promote collaboration, and cultivate a positive, guest‑focused culture. Fluent in Polish and English, and ideally comfortable in an international setting, they will be passionate about hospitality, sustainability, and delivering simple yet memorable guest experiences.

Additional Information

Ibis and ibis budget Warsaw West Station together form a combo hotel, operating side by side as two fully managed properties in the same convenient location. The Ibis offers 170 rooms, while the ibis budget provides 163 rooms, giving guests a choice between classic comfort and smart, economy‑friendly stays. Ideally situated in the Ochota district, both hotels are within walking distance of Warsaw West Train Station, close to Blue City shopping center, and only a short drive from major city attractions. The properties benefit from excellent transport connections, including quick access to Warsaw Central Station, EXPO XXI Exhibition Centre, and Chopin Airport. Guests enjoy modern, air‑conditioned rooms with private bathrooms and free Wi‑Fi, as well as on‑site parking. Dining options include a contemporary restaurant at the Ibis, a cosy bar, and a buffet breakfast at ibis budget. With shared operational processes and complementary brand positioning, this combo hotel offers a dynamic environment and a strong platform for guest satisfaction and business performance.

Seniority level

• Director

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Hospitality