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GCS&L Program Lead - Delivery Excellence
  • Kraków
GCS&L Program Lead - Delivery Excellence
Kraków, Kraków, Lesser Poland Voivodeship, Polska
HEINEKEN Global Shared Services
10. 2. 2025
Informacje o stanowisku

GCS&L Program Lead - Delivery Excellence

Miejsce pracy: Kraków

Your responsibilities

  • Executing projects from preparation to stabilization, according to a defined deployment methodology, in time and in budget
  • Onboarding (OpCo) project team to project methodology, project management tools and functional content of the project
  • Acting as a single point of contact towards the OpCo, liaising with system integrators, software vendors, global product owner and D&T
  • Ensuring local business requirements are understood and met, and maximize the value generated
  • Carefully managing the tension between local business value, process standardization and process complexity
  • Guiding and supporting a group of DBB platform deployment specialist, thus extending Global CS&L into the DBB (Digital Backbone) organization
  • Closely linking to the product owner to ensure continuous improvement of the global template
  • Continuously improving deployment methodology in liaison with program manager

Our requirements

  • Bachelors or Masters degree, preferably in Logistics, Supply Chain or Management or Business Administration
  • 8+ years relevant working experience (excellent practical knowledge of distribution operations, especially regarding transportation, fulfillment and route settlement processes in an FMCG context)
  • Experience with Shipment Execution, Proof of Delivery and Transport
  • Visibility software platforms
  • Relevant experience in software deployment projects
  • Market to Cash E2E process knowledge, analytical skills, able to communicate and work with relevant SMEs
  • Knowledge of Transportation Management, preferably, exposure to Electronic Proof of Delivery (ePOD) and Shipment Tracking and Visibility (RTV)
  • Knowledge about working in an agile environment
  • Strong communication skills - both verbal and written
  • Training and project management skills
  • Leadership competencies

What we offer

  • Hybrid ways of working
  • Private medical healthcare
  • Attractive performance bonus
  • Sodexo pre-paid card
  • Life insurance
  • Employee referral program
  • Wide range of trainings
  • Local and global job opportunities within HEINEKEN
  • Parking space
  • Open bar once a week
  • We are ACCA Approved Employer

Benefits

  • sharing the costs of sports activities
  • private medical care
  • life insurance
  • remote work opportunities
  • integration events
  • corporate sports team
  • parking space for employees
  • extra social benefits
  • pre-paid cards
  • christmas gifts
  • employee referral program
  • charity initiatives
  • flexible work from home scheme after pandemic/lockdown
  • open bar on Fridays

HEINEKEN Global Shared Services

At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of finance, accounting, data and technology professionals ready to „WOW” the world with our expertise, passion and pride to be GREEN. Our employees can develop in the following areas: Purchase to Pay, Order to Cash, Record to Report, Business Performance Management, Accounting, Reporting & Consolidation, Digital & Technology, Transformation Management, Global Audit, Global Process & Control Improvement, Global Process Expertise, and Support Functions like HR, Service Management, Global Master Data, Internal Finance, Change & Communications.

An integral part of HEINEKEN’s day-to-day operations, our Global Shared Services center has significantly contributed to leveraging the benefits of the company since 2012. With more than 1100 employees comprised of 27 nationalities, we collaborate with 26 Operating Companies in 25 languages. A truly global experience! We value enjoyment of life, respect for people and planet and passion for quality in all that we do.

HEINEKEN is a proud independent global brewer, committed to surprise and excite consumers with its brands and products everywhere. The brand that bears the founders family name - Heineken® - is available in almost every country around the globe and is the worlds most valuable international premium beer brand. Our company is present in over 70 countries, operates more than 160 breweries and markets more than 250 brands.

HEINEKEN Global Shared Services Center was awarded as the Business Services Firm of the Year 2021!

At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak up. Cases can be reported to global team or locally (in line with the local HGSS Whistleblowing procedure) by selecting proper option in this tool or by communicating it on hotline.

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