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A leading global engineering company in Kraków seeks a Service Management Transformation Manager to lead ServiceNow implementations across multiple service towers. The role includes managing project scope and coordinating stakeholders to ensure a seamless digital service experience. Candidates should have over 5 years of GBS transformation experience, a strong grasp of service management concepts, and relevant certifications like PMP or ITIL. This position offers a hybrid work model, private healthcare, and continuous improvement opportunities.
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