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At Aristocrat, we bring happiness to life through the power of play. Joining us as a GameOps Manager, you will be at the heart of our mission, driving flawless game operations and crafting outstanding experiences for our players. This is an outstanding opportunity to be part of a world-class team, where your ambitious ideas will thrive and make a significant impact.
Why Product Madness?
As part of the Aristocrat family, we share their mission of bringing joy to life through the power of play, with a world-class team who creates top-grossing, leading titles in the social casino genre, including Heart of Vegas, Lightning Link, Cashman Casino. With 800 team members across the globe, Product Madness is headquartered in London, with offices in Barcelona, Gdańsk, Lviv, Montreal and a remote team spanning the USA, making us a truly global powerhouse.
We live by our People First principle. Regardless of where, when, or how they work, our team members have opportunities to elevate their careers, and grow alongside us. We take pride in fostering an inclusive culture, where our people are encouraged to be their very best, every day. But don’t just take our word for it. In 2024, we made the Global Inspiring Workplace Awards list, and won a bronze award at the Stevies for Great Employers in the ‘Employer of the Year - Media and Entertainment’ category.
So, what’s stopping you?
Travel Expectations
None
Additional Information
At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.
What Were Looking For
Preferred Qualifications
At Aristocrat, we bring happiness to life through the power of play. Joining us as a GameOps Manager, you will be at the heart of our mission, driving flawless game operations and crafting outstanding experiences for our players. This is an outstanding opportunity to be part of a world-class team, where your ambitious ideas will thrive and make a significant impact.
Why Product Madness?
As part of the Aristocrat family, we share their mission of bringing joy to life through the power of play, with a world-class team who creates top-grossing, leading titles in the social casino genre, including Heart of Vegas, Lightning Link, Cashman Casino. With 800 team members across the globe, Product Madness is headquartered in London, with offices in Barcelona, Gdańsk, Lviv, Montreal and a remote team spanning the USA, making us a truly global powerhouse.
We live by our People First principle. Regardless of where, when, or how they work, our team members have opportunities to elevate their careers, and grow alongside us. We take pride in fostering an inclusive culture, where our people are encouraged to be their very best, every day. But don’t just take our word for it. In 2024, we made the Global Inspiring Workplace Awards list, and won a bronze award at the Stevies for Great Employers in the ‘Employer of the Year - Media and Entertainment’ category.
So, what’s stopping you?
Travel Expectations
None
Additional Information
At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.
,[Direct and improve the continuous management of the game, maintaining smooth day-to-day activity and player involvement., Coordinate in-game events, content releases, seasonal updates, and monetization strategies., Collaborate with cross-functional teams (e.g., product, development, engineering, analytics) to define and implement key operational goals., Analyze data and meaningful metrics to identify trends, troubleshoot issues, and suggest improvements for gameplay, player retention, and monetization., Collaborate with the management of community and player feedback, addressing issues, providing updates, and ensuring that player happiness is consistently maintained., Develop and maintain operational processes, workflows, and standard methodologies to streamline game ops production., Work with customer support to ensure timely and effective resolution of player issues and concerns., Serve as a bridge between the live operations team and senior leadership, delivering regular reports and updates on the game’s performance., Drive incident management and troubleshooting for critical issues, working with the development team to resolve them as quickly as possible., Manage the deployment of in-game content, ensuring it is done seamlessly with minimal disruption to players. Requirements: Data analysis, Swift, game operations, F2P, Project management, mathematics, economics