Informacje o stanowisku

Position:
Functional Analyst

Job Description:

At present, we have an excellent opportunity for a Functional Analyst. We are looking for a talented Functional professional with Trade Compliance knowledge to join our team and play an integral role in mapping the business and IT requirements and supporting enterprise-level applications. You must be a self-starter and comfortable in a fast-paced environment. You will be asked to work on a wide variety of tasks from 100% new development to bug fixes and maintenance. This includes working with the business and the technology areas to understand IT functionality and support requirements.

What Youll Be Doing

• Analyze business requirements and tailor the use of the system to meet those objectives.
• Manage communications, scheduling, and logistics for Trade Compliance projects.
• Collaborate with vendor support on the resolution of application issues and system problems.
• Communicate with external vendors and conduct joint solution reviews.
• Analyze business requirements and translate them into functional specifications
• Respond to and resolve system failures and performance issues.
• Providing end-user support through investigating testing and driving incidents to completion. Meeting the incident SLAs.
• Ability to analyze & resolve production support issues.
• Coordinating with different client applications teams for their requirements to provide a common interface.
• Actively drive issue resolution and closely monitor its progress.
• Driving and supporting business + IT required reporting and alerts
• Guide the technical team to deliver a flexible and scalable solution.
• Resolve complex customer issues by recommending and implementing solutions.
• Ensure instructional materials are accurate. Provide subject matter expertise and support for end-user training delivery.
• Identify and recommend process improvements.
• Appropriately communicate project status, escalate issues, and manage timelines and action items.
• Participate in project kickoff activities and internal initiatives as required.
• Prepare process flow mappins, user stories, business requirements, acceptance criteria, training material and other documentation to support the business and IT application.
• Participate in functional level tests responsible for comparing actual results with expected results, for all projects including the Vendor patch updates, performance testing and regression testing.
• Develop, document, and maintain best practices, project standards, procedures, application, quality objectives, and lessons learned, including metrics for assessment.
• Analyze, design, construct, test, and implement system or application enhancements.
• Perform other duties as assigned based on business needs: i.e., special projects, Enhancements etc.
• Acts as a mentor for colleagues including team members and partners with less experience
• Supporting code migration when needed.
• Analyze and research new and existing products, procedures, processes within the IT space.
• Identify innovative solutions to business issues.
• Provide support to users and assist with troubleshooting application & business process issues.
• Provide recommendations around how to leverage the IT systems to improve operational efficiencies
• Guides others in resolving complex issues in the specialized area based on existing solutions and procedures
• Serves as an expert in multiple disciplines
• Serves as a resource for best practices/quality on the teams or projects
• Often leads the work of project teams; may formally train junior staff.
• Works independently or in teams as required
• Work flexible schedule as necessary including co-ordinating with onsite-offsite business and development teams

• Ability to analyze and clearly document workflows and business processes.
• Proficient at developing and executing business process-specific test scenarios.
• Strong analytical abilities.
• Capable of planning and organizing work and processes in a continuously moving support model.
• Ability to work in a fast-paced environment coordinating with internal customers to help support and enhance business systems.

• Ability to create estimates and project plans to support the project delivery life cycle.
• Capable of planning, tracking and coordinating efforts across project team members.
• Experience managing projects and using project management applications (Microsoft Project, Service now, Jira, etc.).
• Ability to manage/ self-direct multiple projects and meet predefined deadlines.
• Demonstrated ability to work independently and in a team, environment including the ability to work collaboratively with internal team/business users.
• Excellent communication, interpersonal, and strong adaptability skills.

• Bachelors or Graduates Degree in business, computer science, information systems, or information technology and a minimum of 5 years of related experience
• Experience with Oracle Applications, Java, Agile, Cloud, and software.
• Functional Analyst working with SQL, PL/SQL, XML, and REST API.
• Demonstrated skill with scripting and interfaces.
• Leadership and problem-solving skills.
• Fluent in business process analysis and software development life cycles.
• Can collaborate with others on tasks and projects.

• Stable employment based on a permanent contract with very attractive salary
• Engaging work in a multinational company
• Opportunities for continuous education and professional development
• Collaborative team environment in a rapidly growing company
• Competitive financial compensation
• Personal and professional growth opportunities
• Stable company culture and a pleasant working atmosphere

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