Franchise Operations Specialist

• Operational Excellence & Compliance Implement standardised procedures, monitor KPIs, and ensure alignment with company standards across the franchise network.
• Franchisee Support & Communication Serve as the first point of contact for franchise partners, supporting them with day to day operational issues and ensuring clear, effective communication between partners and internal teams.
• Retail Systems & Omni-Channel Management Oversee the rollout and adoption of retail technologies and omni-channel initiatives, providing training and support as needed.
• Project Management Lead cross-functional projects tailored to franchise needs, ensuring alignment with internal strategies and timely execution.
• Store Opening Support Manage operational and technical aspects of new store openings, ensuring all systems and processes are in place from day one.
• Reporting & Data Management Develop performance dashboards using Power BI and maintain accurate franchise and operational data to support strategic decisions.

• sharing the costs of sports activities
• private medical care
• life insurance
• remote work opportunities
• corporate products and services at discounted prices
• integration events
• retirement pension plan
• meal passes
• employee referral program
• charity initiatives

As a Franchise Operations Specialist, youll play a pivotal role in ensuring operational excellence across our North Europe franchise network. Youll act as the go-to contact for all operational matters, working closely with franchise partners to implement retail systems, uphold brand standards, and drive omni-channel capabilities.

This role is ideal for someone who thrives in a dynamic retail environment and enjoys building strong partner relationships while optimising operational performance. From launching new store openings to managing retail systems and analysing key performance indicators, youll be at the centre of cross-functional collaboration to support sustainable growth and partner success.

Levi Strauss Poland Sp. z o.o.