Informacje o stanowisku

Social network you want to login/join with:

You contribute to the store profitability by:

1. Coaching and leading more junior colleagues on consumer service and internal processes and rules
2. Taking leadership responsibilities in the absence of the Store Manager/Assistant Store Manager

Key Responsibilities:

1. Actively connect and engage with consumers entering the store
2. Drive the store KPIs and contribute to store sales
3. Responsible for improving and coaching on the consumer experience by executing company standards
4. Train and coach store team on product features and benefits, and unique selling points clearly to address consumer needs
5. Train the store team on all omnichannel related sales tools
6. Manage merchandise delivery processing on the same day it arrives
7. Keep an organized stockroom and direct sales floor replenishment to ensure your assigned area’s and/or the entire store’s complete product offer is immediately available and easily accessible to customers on a consistent basis
8. Execute all applicable loss prevention procedures to minimize loss
9. Implement improvements to operations and processes contributing to the performance of the store
10. Support the recruitment, onboarding and training of store team members
11. Share best practices to drive the overall store team performance

Required Knowledge, Capabilities and Experience:

1. Minimum secondary education
2. Fluency in English and Polish
3. Minimum 24 months’ work experience in a sports and/or fashion customer- and commercial-focused retail environment
4. Advanced selling experience and comprehensive product, retail, and industry understanding
5. Experience supervising team members
6. Intermediate numeracy and literacy and advanced verbal communication skills
7. Excellent organization and problem-solving skills
8. Strong presentation skills
9. Team-first mindset, collaborative and respectful to diverse teams and people

Kraków - Oferty pracy w okolicznych lokalizacjach