First Line Support Specialist

Twój zakres obowiązków

• Provide technical support to employees (first line of support);
• Handling requests in the system;
• Diagnosing and troubleshooting software and hardware endpoint devices;
• Understanding and managing basic network aspects, including firewall configuration, VLANs and network protocols;
• Configuring data communications equipment;
• Providing access to the corporate network through structured cabling;
• Creating technical documentation and manuals;
• Inventorying equipment;

Nasze wymagania

• Minimum of two years experience in a similar position;
• Good knowledge of English - required condition;
• Basic knowledge of networks, including TCP/IP, DNS, DHCP, firewalls and security protocols - required condition;
• Knowledge of Windows 10, Windows 11 and MS Office to analyze and resolve issues;
• Proactive attitude and commitment;
• Self-reliance and good work organization;
• Availability and willingness to travel within Europe;
• An active B-category driver's license;

To oferujemy

• Professional development in international company with established position on the market;
• Stable employment (employment contract or B2B contract);
• Development opportunity;
• Fun and sport activity;
• Benefits (medical care, sport, life group insurance, co-financing of language learning);
• Nice atmosphere in work environment.