Informacje o stanowisku

Client: Computacenter

Location: Kraków

Job Category: Other

EU work permit required: Yes

Job Reference: 7ad6e75fadde

Job Views: 40

Posted: 23.01.2025

Expiry Date: 09.03.2025

Job Description:

As a future member of the team based in Kraków you will have the opportunity to:

• Use and improve your language skills by daily work in French and English
• Communicate with an international customer via telephone, chat and e-mail
• Provide technical support and resolve technical issues for clients to meet business and customer requirements
• Learn a lot and develop your professional profile
• Gain IT knowledge
• Participate in trainings and talent programs
• Have a stable workplace with flexible scheduling
• Work in a safe and friendly atmosphere, where people matter

You are the ideal candidate if…

• You speak French and English fluently
• You have proven experience of working at Service Desk: IT support, customer support, helpdesk
• You have excellent proven customer service skills
• You know how to ask the right questions to reach the core
• You have outstanding communication skills and customer-focused mindset
• You have the ability to multitask in a fast-paced environment
• You enjoy teamwork
• You can work on-site in Cracow (100% office)

We offer various benefits such as:

• Extensive 1-month induction training
• Competitive salary and annual bonus (based on the goals fulfilment and internal regulations)
• Benefits package:
• - Private medical healthcare and cafeteria
• - Opportunity for development to technical or managerial careers
• - Brand new and modern office within easy distance
• - Additional day off for birthday
• - Language courses
• - Welcome pack for every new joiner
• - Referral bonus
• - Relocation bonus
• - Access to self-learning platform (Udemy)

Kraków - Oferty pracy w okolicznych lokalizacjach