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Finnish -speaking Customer Service Consultant
  • Warsaw
Finnish -speaking Customer Service Consultant
Warszawa, Warsaw, Masovian Voivodeship, Polska
TP Poznań Sp. z.o.o
14. 12. 2025
Informacje o stanowisku

Finnish -speaking Customer Service Consultant

Miejsce pracy: Warszawa

Your responsibilities

Hi!

We support customers of one of the largest manufacturers of home appliances/RTV equipment.

We are growing and looking for consultants who are enthusiastic and committed to serving customers.

Tasks:

- Providing technical support to equipment users via incoming calls.

- Diagnose and resolve technical problems.

- Providing information on products and their functionality.

- Entering requests into the system.

Our requirements

  • Fluency in Finnish (B2/C1).
  • Excellent command of English (B1/B2).
  • Basic knowledge of household appliances (i.e. refrigerator, washing machine, TV).
  • Communicative, willingness to learn.
  • Ability to type quickly on a computer keyboard.
  • Availability for at least 120 hrs per month; Project hours: Mon–Fri 8:00-17:00.

What we offer

Civil contract with a rate:

? If you choose hybrid mode: PLN 60,00 gross/h;

? If you choose full remote mode: PLN 55,00 gross/h.

- Bonus system: after reaching the appropriate tenure and KPIs, +2 PLN gross per hour, then +4 PLN gross.

- The possibility of arranging a convenient collaboration schedule.

- Access to the MyBenefit platform, where you can exchange the points you receive each month for a sports card, private medical care, shopping codes, cinema tickets, and much more.

- How do we understand hybrid mode?

The possibility of switching to hybrid mode after 2 months from the office - after training and the first month of independent work with good performance and obtaining the managers permission. And then: 3 weeks from home, 1 week from the office.

- Opportunities for personal and language development - internal training and free access to a language learning platform are available.

- Opportunity to grow within the companys structures - we are specialists in identifying talent from among our agents through internal recruitment. This is a chance for you to build a career path.

Benefits

  • sharing the costs of sports activities
  • private medical care
  • remote work opportunities
  • flexible working time
  • corporate products and services at discounted prices
  • no dress code
  • coffee / tea
  • birthday celebration
  • employee referral program

Recruitment stages

  • Screening - initial phone or e-mail contact.
  • Language test
  • Online interview via Teams.
  • Information for you about our decision

TP Poznań Sp. z .o.o

At Teleperformance, we believe that effective communication and proactive attitude are the key to success. Due to rapid growth, we are looking for a creative and committed person for the position of Marketing & Communications Specialist. If you have experience in the field of marketing and communication, like challenges and want to develop your skills in an expanding work environment, this offer is for you.

Wszystkie informacje o przetwarzaniu danych osobowych w tej rekrutacji znajdziesz w formularzu aplikacyjnym, po kliknięciu w przycisk "Aplikuj Teraz".

  • Praca Warszawa
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