Financial Services Account Associate Specialist with German (temporary replacement contract)

• The telephone and written answers from every day to complex inquiries of our customers and consultants.
• Responding to our customers problems and finding solutions.
• Compliance with quality standards, possible control function.
• Verification of customer orders and, if necessary, corresponding post-processing.
• Escalation of difficult issues and complaint management.
• Participation in projects to implement the companys goals and improve certain processes.

• Working in an innovative and flexible environment within an established global company
• Convenient office location (Warsaw, Wrocław, Poznań)
• Possibility to work partially remotely
• Comprehensive onboarding process
• A good work-life balance
• Contract of employment
• Competitive salary with including private health insurance for employees and their family, group life insurance, pension plan 5%
• Language courses
• On the job coaching and support

• sharing the costs of sports activities
• private medical care
• sharing the costs of foreign language classes
• sharing the costs of professional training & courses
• life insurance
• remote work opportunities
• fruits
• integration events
• corporate gym
• retirement pension plan
• corporate library
• no dress code
• coffee / tea
• drinks
• parking space for employees
• leisure zone
• pre-paid cards
• charity initiatives

• Interview with Recruiter
• Interview with Manager
• Contract signing

FIS Technology Services Poland Sp. z o.o.