Daily monitoring and data integrity checks for the suite of financial systems.
System administration and support for other financial systems including Elite 3E, Intapp Time, Emburse, Enable (ERM). Analysing data feeds in Integration Builder to ensure accurate system integration.
Handling missing time queries from both Legal Service and Business Service colleagues.
Administering system access control and configuring system security.
Proactively respond to queries and requests via email, telephone, and Fresh Helpdesk ITSM.
Undertaking system Month End process as part of a rostered team.
Support with the development of system and process enhancements and upgrades.
Support with a variety of testing activity to ensure quality control.
Liaising with software vendor and managing escalation of issues and working with them where required.
Effective and timely status reports to line management.
Assist with process documentation and instructions to ensure compliance and best practice.
requirements-expected :
3+ years experience working within a Finance, IT or professional services technical support team.
Strong organizational skills with the ability to manage and prioritise multiple activities.
Strong experience and knowledge of various financial systems.
Demonstrated the ability to work in a support model (technical and/or business).
Skilled in identifying and implementing innovation and improvements in service delivery.
Customer focused, flexible, results driven and used to operating in a period of change.
Excellent communication skills.
Strong analytical skills and attention to detail.
Excellent organisational and project management skills.
Demonstrate can do attitude to problem solving.
Willingness to develop new skills in wide range of technology.
offered :
Private medical healthcare provided by Medicover
MultiSport card
Benefit Cafeteria system
Veterinary care for your pet provided by PetHelp
Option to join a private insurance plan
An additional day off for your birthday
Tailored learning & development opportunities
Hybrid work model with a modern office in Warsaw city center
