**Overview**At QIAGEN, we are driven by a simple but powerful vision: making improvements in life possible.We’re dedicated to revolutionizing science and healthcare for the better. From our entrepreneurial roots to our current global presence, weve grown into a force for positive change. With thousands of employees across six continents, collaboration is our greatest strength. We’re always striving to identify talented individuals to join our exceptional teams.At QIAGEN, every day is an opportunity to make a real-life impact.Join us, grow with us, and together, lets shape the future of biological discovery.**Position Description**- Install, maintain and repair a wide variety of industry leading QIAGEN instruments such as the QIAsymphony, QIAcube Connect, EZ2 and QIAcuity Digital PCR systems. - Maintain and develop positive relationships with QIAGEN customers and internal colleagues. - Actively promote and sell Field Service products and assist Sales in lead generation using Salesforce CRM software to improve efficiency of repairs and service satisfaction. - Self-manage stock inventory, test equipment, service reports, vehicle maintenance, and case information.- Provide cross-border/ district/ region support when required, working as part of the Poland Service Team to provide best in class service to our customers and patients.- Take ownership of the customers, install base, and service related tasks in region and work alongside dispatch and management teams to ensure all work is planned and completed.- Provide reports and feedback on service related tasks in the region to management on a regular basis.**Position Requirements**- Previous experience in service or technical support, ideally in a similar role within the Life Science industry (or experience working with scientific instrumentation).- Very good command of English (spoken and written). - Technical or scientific background (degree or education) in electronics, biotechnology, or related life sciences, with good understanding of laboratory or analytical equipment. - Experience working with automation systems will be considered a strong advantage. - Proven ability to build and maintain positive relationships with customers. - Valid driving license. - Willingness to travel between major cities across Poland from Monday to Friday.**What we offer*** Private medical care* Group Life Insurance* Multisport card* Flexible benefits platform* Language classes* Pension Scheme (PPE) after 12 months* Childcare subsidy* Training and development programs* Happy Monday (snacks provided)* Attractive location (Sky Tower)* Hybrid work (conditional to your role)Our people are the heartbeat of everything we do. Passion drives us as we push boundaries to innovate and evolve.We inspire with our leadership and make an impact with our actions.We cultivate a collaborative, supportive environment where each individual and team can flourish. We champion accountability and encourage entrepreneurial thinking.QIAGEN is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or disability.**Please make sure to send an English version of your CV!**We have played a pivotal role in shaping modern science and healthcare, and were just getting started. If youre someone who thrives on new challenges, values diversity and wants to make a tangible difference in peoples lives, then QIAGEN is the place for you.
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