Informacje o stanowisku
Opis stanowiska pracy
Field Service Manager - QSR
Warszawa
NR REF.: 1185919
Your new company
You will join a global leader of systems specializing in purifying and cleaning water for all applications. In this particular role you will be working with restaurant to service equipment sold to them by company, conduct trainings for the clients, make presentations and promote company’s solutions to the client.
Your new role
As a Field Service Manager, you will play a crucial role in providing exceptional customer service and solutions for company’s clients cleaning and sanitation needs. You’ll be the primary point of contact for customers at the store level within your assigned territory. Your responsibilities will include solving technical issues related to our products, maintenance the clients’ equipment, promoting company’s solutions, and expanding customer and product portfolios.Your responsibilities will include:
- Conducting food safety, brand standards, and other on-site evaluations at customer locations. Assess workplace safety and environmental cleanliness
- Providing food safety and brand standards education and training to customers, ensuring compliance with industry best practices
- Performing activities that create a high level of customer satisfaction. Deliver accurate reports and maintain effective communication and relationships with clients
- Proactively identifying sales opportunities at the store or franchise level. Promote company’s products and solutions
- Partnering with Account Management teams to solve customer issues and contribute to program development
- Staying informed about current governmental regulations and industry practices related to cleaning and sanitation
- Complete food safety observations based on the customer’s required visit frequency (monthly or quarterly). Evaluate each department for improved operations
- Ensuring dispensing equipment is in excellent working condition and install equipment as necessary
- Meeting with store management after completing store surveys. Provide feedback, share findings, and make recommendations for improvement
Complete required paperwork, including updating customer contact records and maintaining the territory management system
What you39ll need to succeed
- Bachelor’s degree or equivalent experience in a relevant field.
- Strong technical knowledge related to cleaning and sanitation products and equipment
- Excellent communication and interpersonal skills.
- Proficiency in English
- Proven ability to manage customer relationships effectively.
- Familiarity with food safety regulations and industry standards.
- Detail-oriented and organized
- Driver’s license
- Willingness to travel across the country
What you39ll get in return
- Stable employment based on Contract of Employment
- Company car
- Medical care, insurance and sports card
- Opportunities of internal trainings and clear career path
What you need to do now
If you39re interested in this role, click 39apply now39 to forward an up-to-date copy of your CV, or call us now.
Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.
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