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Job Reference:

f65d2d359e02

Job Views:

27

Posted:

23.01.2025

Expiry Date:

09.03.2025

Job Description:

Company Description

LOMA is a critical part of food safety and quality. Want to work for a company that protects the consumer whilst also having a highly commercial focus?

LOMA SYSTEMS is a premium worldwide manufacturer of inspection equipment, used to identify contaminants and product defects in the food and pharmaceutical industries. LOMA Systems has over 50 years of experience developing and installing equipment that ensures when products leave the factory they are contamination-free, to the quality intended and safe for you as the consumer.

Our culture is hands-on. At Loma Systems, every individual is encouraged to take the initiative to get things done, and you will have the opportunity to make a real impact. LOMA Systems’ parent company is Illinois Tool Works (ITW), a Fortune 250 diversified industrial manufacturer of value-added consumables and specialty equipment. ITW lives by a philosophy of autonomy and a decentralized culture. This unique relationship means Loma Systems can offer a personalized experience to each and every employee, whilst offering the career progression and stability that comes from working for a larger organization.

At Loma and ITW, we leverage the 80:20 principle in everything we do. Although we are serious about what we want to achieve and are agile in our nature, our culture is friendly and positive. If you have a proactive approach and want to make an impact, we want to hear from you.

Job Description

As a Field Service Engineer, you will be responsible for providing high-quality field-based technical expertise. The main purpose of this role will be to provide this high level of field-based support directly to customers within Poland.

Responsibilities:

• To carry out repairs, on-site commissioning, service, and calibration of customers inline inspection equipment to the stated processes and procedures, which will also include, where required, the provision of on-site customer training.
• Carry out upgrades and refurbishments on customer site.
• Handle on-site customer queries in a fair and courteous manner.
• Must be prepared to adapt to all types of environments and comply with local clients health and safety regulations.
• Completing all necessary paperwork accurately and on a timely basis in accordance with the company procedures.
• Expected to cooperate by working overtime as and when required.
• To be part of the on-call standby rota system as required.
• Must be prepared to learn a diverse set of products and continually improve your product knowledge.
• Provide technical support via phone and email where required.
• Good Technical Electrical/Electronics skills with a qualification to support this.
• Experience in a field service role and familiar with all aspects of customer service including commissioning, repairs, and servicing.
• Good PC literacy.
• Good organization skills oriented around reliably delivering what is promised.
• Good methodical approach to problem-solving.
• Full driving license.
• Flexibility will be required to work overtime including weekends as required.
• A role model of Loma’s behaviors (Hands-on, One Team, Positive Mindset, Deliver on our Commitments, Take the initiative).

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