Informacje o stanowisku

Social network you want to login/join with:

Field Service Engineer (Molecular Diagnostics), Warsaw

Client:

Abbott

Location:

Warsaw, Poland

Job Category:

Other

EU work permit required:

Yes

Job Reference:

3eae5a5b1f63

Job Views:

10

Posted:

23.01.2025

Expiry Date:

09.03.2025

Job Description:

The Opportunity

For our Abbott Molecular Diagnostics Division (AMD) , we are looking for an ambitious, well-motivated professional to join our technical team in Poland as a Field Service Engineer . This is a field-based position that requires daily traveling across the assigned territory (Poland and other countries in the region - Europe).

The Field Service Engineer is in continuous direct customer contact and is responsible for system installation, preventive maintenance, and solving hardware and software issues. The FSE strongly influences the Abbott Molecular reputation by the level of customer satisfaction. Timely installation ensures a short time to Test of Record and increases AMD revenue.

What Youll Do:

• Installation and implementation of new systems in current and new customer sites.
• Performing preventative maintenance interventions (hardware and software upgrades and repair interventions on molecular instrumentation).
• Troubleshooting application and instrumentation by telephone and on-site, complaint logging, and tracking in Call Management Systems.
• Active participation in Abbott Molecular conference calls, service summits, expert meetings, and workshops.
• Providing primary service and support to the defined territory.
• Providing back-up service support outside of assigned territory as needed.
• Maintaining and managing own tools and accessories needed to perform repairs and preventative maintenance, including timely validations of tools according to defined procedures.
• Maintaining and managing own Spare Parts Field Service inventory kits according to defined procedures.
• Close cooperation with Application Support Specialists and the Commercial team to support business growth.
• Reporting Monthly Highlights to Service Management, including spare part usage report.
• Representing Abbott in a professional manner.
• Immediately informing Service Management about any issues in the use of Abbott products.

Required Qualifications and Background:

• University degree in Engineering, Bio-medical Engineering, or related sciences.
• Prior experience in service engineering would be a great advantage, but non-experience and fresh graduates are welcome to apply as well.
• Strong technical skills and engineering mindset.
• Fluency in English is essential (both written and spoken).
• Native Polish is a must.
• Willingness to travel in the responsible area.

Warszawa - Oferty pracy w okolicznych lokalizacjach