Field Service Dispatcher with Dutch

As Field Service Dispatcher, you’ll be the go-to link between customers, field teams, and internal operations. You’ll coordinate appointments, monitor schedules, and keep everything running smoothly. From managing job pools and optimizing routes to dispatching technicians and ensuring SLAs, you’ll make sure every commitment is met efficiently. Your role is all about smart scheduling, quick problem-solving, and delivering exceptional customer experience.

Your Responsibilities:

•Support dispatch operations for your assigned region

•Monitor technician status and schedules to keep jobs on track

•Manage job pools, fill gaps, and reassign work to meet customer commitments

•Optimize routes for efficiency and on-time performance

•Handle appointment confirmations, rescheduling, and customer inquiries

•Update calendars and adjust assignments based on skills and priorities

•Anticipate obstacles and find prompt solutions

•Collaborate with your team and share feedback for continuous improvement.

• Contract of employment
• Over 8000 industry recognized trainings
• Various options of development
• Being part of a multicultural team
• Possibility to use foreign languages on a daily basis
• Teamworking and supportive atmosphere in our teams
• Life insurance,
• Private medical care,
• Sport card,
• 26 days of holiday regardless seniority,
• Possibility of hybrid work (3 office days per week - Warsaw, Poland)
• Employee referral programme.

• sharing the costs of sports activities
• private medical care
• life insurance
• employee referral program

• Be the key link between customers and field teams
• Work in a dynamic, global environment
• Grow your career with hands-on training and support.
• Be the key link between customers and field teams
• Work in a dynamic, global environment
• Grow your career with hands-on training and support.

Diebold Nixdorf