As a Field Application Engineer (FAE) at Softgent, you will play a key role in driving customer adoption of advanced wireless and embedded solutions. Working from Gdańsk (or remotely within Poland), you will lead proactive technical engagements with customers, support design-ins, and act as a trusted technical advisor throughout the full product lifecycle.
You will collaborate closely with customer engineering teams as well as Softgent’s internal embedded, firmware, and system engineering groups. This setup allows you to scale customer support, accelerate issue resolution, and contribute directly to the delivery of robust, production-ready solutions.
responsibilities :
You will promote and support wireless and embedded solutions, including reference designs, SDKs, and evaluation platforms. You will assist customers during design-in and development phases, providing hands-on technical guidance and architectural recommendations. You will support the transition to mass production, including troubleshooting, root cause analysis, and resolution of production-related issues. When required, you will provide on-site customer support and product debugging.
You will plan and deliver technical trainings and knowledge-transfer sessions to strengthen customers’ internal development capabilities. You will work closely with engineering, product, and commercial teams to resolve customer issues, optimize product applications, and ensure successful deployments.
requirements-expected :
You hold a Bachelor’s degree in Electrical Engineering, Computer Engineering, or a related field, with at least 3 years of experience as an Application Engineer or Field Application Engineer. You have hands-on experience with embedded systems, particularly ARM Cortex-M platforms, and practical exposure to wireless or connected products such as peripherals, audio devices, or IoT systems.
You are comfortable debugging complex software and system issues, performing root cause analysis, and managing multiple technical engagements in parallel. You communicate clearly and work effectively with customers and cross-functional teams in an international environment. You are proficient in C, C++, and Python, familiar with embedded and wireless SoC platforms, and adaptable to a fast-moving, engineering-driven environment.
You are fluent in English. Willingness to travel to customer sites when required is expected.
offered :
You will join a growing engineering organization where your work has a direct and visible impact on customer success. You will work in a collaborative, expert-driven environment that combines deep technical challenges with real-world product delivery. Softgent offers professional growth, exposure to international customers, flexible working arrangements, and a setting designed to support long-term technical and career development.
benefits :
sharing the costs of sports activities
private medical care
sharing the costs of professional training & courses
