Factory Visit Coordination

Daikin Europe NV (DENV) is a subsidiary of Daikin Industries Limited and is the biggest producer and supplier of HVAC-R solutions worldwide. DENV is the sales, development, and production headquarters for Europe, the Middle‑East, and Africa with offices in Brussels and Oostende, 8 production plants, 24 sales subsidiaries, and a network of distributors across the EMEA region.

Daikin Europe Business Support (DEBS) is a competency center located in Warsaw. It focuses on process transformation, optimization, standardization, and automation in supply, service, master data, controlling, financial reporting, and HR.

Responsibilities

• Factory visit organisation
• Be overall coordinator & ambassador of the DENV factory visits and get involved in every aspect of the factory visit flow to ensure our customers have a flawless journey from start to finish.
• Coordinate overall factory visits programme for all factories (nr of visits/affiliate/factory)
• Organise quarterly status reporting
• Visitor data accuracy and feedback
• Keep track of booked slots for reporting and chase
• Send out questionnaire (made by Customer Experience Team) after visitors have left
• Make sure to have all correct customer data available prior to their visit, including customer IDs

Budget

• Keep track of expenditures of Yökoso project (keep Excel up to date)
• Follow‑up on invoicing, re‑invoicing and payments in a timely manner

Factory Visit Extension

• Take active part in the implementation of the factory visit reservation tool to other factories
• Coordinate the inclusion of additional factories in the Yökoso programme

Requirements

• You have a beholder degree.
• You have good organizational & planning skills.
• You get energy from giving support and sharing knowledge with people.
• You can work independently & remotely, but still keep an open communication to your peers.
• You are fluent in English, both written and verbal. Any other language is highly appreciated.
• Above all, you are a team player.

Offer

• 18‑month temporary contract
• Professional development in a fast‑growing branch of an international manufacturing and trading company
• Annual performance bonus based on performance appraisal
• Christmas bonus
• Health insurance (your contribution is only 1 PLN/month)
• Group Life and Disability Insurance (your contribution is only 1 PLN/month)
• Sports and culture card with Kafeteria system (your contribution is only 13 PLN/month)
• Business travel insurance (occasional trips to Belgium will be required)
• Team and integration budget
• Flexible start time, between 7:30 and 10:00 am
• Hybrid work model (2 days per week)
• Discount on Daikin products (50‑55%)
• Access to internal training platform
• English language classes

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Other

Industry

Motor Vehicle Manufacturing

Daikin Europe is committed to a diverse and inclusive workplace culture that reflects the communities we serve. We provide a positive environment backed by trust, creativity, and continuous improvement.